BDP3000 Door won't open if no DVD inside
This one's a bit strange.
Until tonight never had a problem in 3 years and then I go to put on a film and the drive wouldn't open. I could hear the motor trying top open, and the door move a little, but no joy.
After a couple of hours of fiddling about with it I was able to work out that it opens fine when there is a disc inside, but requires the help of the manual release if there is no disc inside.
Any ideas? I really can't afford a new Blu-Ray right now so if there is a way to fix it I'd be grateful.
Door wont open - thank you
Wow that was quick and it works - how come you know more than the people at Philips who told me there was no manual release on this model!?
BTW i have now tested it and the door does work manually but it still wont play a dvd and have now rung support and insisted on my consumer rights of a free repair as it is clearly a manufacturing quality failure. They have kindly agreed to send me a new player and asked me to dispose of the old one.
so a good outcome anyway but thanks for your help
Originally Posted by Paul C