new PFL8007 refuses to start

A 10 day old 40PFL8007 refuses to start after beeing switched off with the main button on the TV.
When restarting a green screen (somtimes blue) with Phillips showes for about 20 seconds. Thereafter the TV screen goes to black and the Tv turnes itself off off after som 3-5 secunds more. The red lamp on the TV does not light up. I tried to take out the power for some minutes, but this does not help.

The TV is connected to a digital TV box with HDMI cable and also a analoge antenna cable, The TV was in normal TV mode when it was switched off.

So far I have not configured the Smart TV, Internet is not connected

Any advise?

Hi PerB,

Sorry to see you're having problems with your brand new television :(

Does this occur even after you have turned it off at the mains power and tired rebooting?

Is the problem still happening?

Best, Rafe

Quote:

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Originally Posted by PerB

A 10 day old 40PFL8007 refuses to start after beeing switched off with the main button on the TV.
When restarting a green screen (somtimes blue) with Phillips showes for about 20 seconds. Thereafter the TV screen goes to black and the Tv turnes itself off off after som 3-5 secunds more. The red lamp on the TV does not light up. I tried to take out the power for some minutes, but this does not help.

The TV is connected to a digital TV box with HDMI cable and also a analoge antenna cable, The TV was in normal TV mode when it was switched off.

So far I have not configured the Smart TV, Internet is not connected

Any advise?

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Hi,

I suggest to install the latest firmware 150.82 manually by USB stick... and then try again...

Toengel@Alex

Quote:

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Originally Posted by Toengel

Hi,

I suggest to install the latest firmware 150.82 manually by USB stick... and then try again...

Toengel@Alex

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After letting the TV rest for som houers, it suddenly started normally.

Then after setting up the Smart TV (connecting to internet) I was asked to update the firmware and since then it has behaved, but I have not daret to switch the TV completely off.

I will try to switch it completely off and see if its fixed for good, but it was quit anoying in the middle of the holidays.

Per