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Indeed you helped! The consumer service accepted to replace the product in the next 7 days! Thank you very, and kind regards!

John.

Hello. Did you check if our products come from the same group?

No problem, we keep in touch.

Thanks.

Hello,

thank you for the quick answer. Here is my serial number :

My device is SPA5300 and S/N : JT1A1139007134

Incredible! The same thing happened to my device SPA5300 exactly yesterday evening.

I got it since a few months, everything was perfect, till yesterday when it seemed like there was a power...