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Type: Posts; User: Philips - Rafal

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  1. Replies
    4
    Views
    91

    Hello, Thank you for your post. Please bear...

    Hello,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team
  2. Hello, Thank you for your post. Please bear...

    Hello,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team
  3. Hi, Did the update process finished without...

    Hi,

    Did the update process finished without any problems?

    Kind regards,
    Philips Moderation Team
  4. Replies
    3
    Views
    72

    Hello, If none of these connections work then...

    Hello,

    If none of these connections work then it might indicate a technical fault. I suggest you have your unit checked by a qualified technician.

    Kind regards,
    Philips Moderation Team
  5. Hello, Have you tried restoring default...

    Hello,

    Have you tried restoring default settings?

    Kind regards,
    Philips Moderation Team
  6. Replies
    3
    Views
    72

    Hello, What connection are you using? Kind...

    Hello,

    What connection are you using?

    Kind regards,
    Philips Moderation Team
  7. Hello, What Android version do you have in...

    Hello,

    What Android version do you have in your phones?

    Kind regards,
    Philips Moderation Team
  8. Replies
    3
    Views
    76

    Hello, Does it only happen while playing...

    Hello,

    Does it only happen while playing computer games? Is sound from other sources ok?

    Kind regards,
    Philips Moderation Team
  9. Replies
    4
    Views
    91

    Hello, Can you confirm you're using MP3 link...

    Hello,

    Can you confirm you're using MP3 link connection?

    Kind regards,
    Philips Moderation Team
  10. Hello, Please try restoring factory settings...

    Hello,

    Please try restoring factory settings and check again.

    Kind regards,
    Philips Moderation Team
  11. Sticky: In.Sight v4.3.4 Android update release for M100/B120 monitors

    Dear Users,

    The In.Sight app v4.3.4 (Android version) for M100/B120 monitors has been sumbitted and published on Google Play Store.

    Changelog:

    - Improved stability
    - Minor bug fixes
    ...
  12. Replies
    2
    Views
    65

    Hello, I'm afraid Sinhalese language is not...

    Hello,

    I'm afraid Sinhalese language is not supported. I spologise for the inconvenience caused.

    Kind regards,
    Philips Moderation Team
  13. Replies
    1
    Views
    88

    Hello, Please make sure that you have the...

    Hello,

    Please make sure that you have the latest bluetooth drivers. Check with the manufacturer of the computer and the operating system for the latest Bluetooth drivers.

    Also, please make...
  14. Replies
    3
    Views
    147

    Hello, How long did you charge it for? It...

    Hello,

    How long did you charge it for? It takes 4 hours to fully charge the device.

    Kind regards,
    Philips Moderation Team
  15. Hello, Can you please test your docking...

    Hello,

    Can you please test your docking speaker with iPhone 4 and check if the issue is resolved?

    Kind regards,
    Philips Moderation Team
  16. Hello, The issue is still being investigated...

    Hello,

    The issue is still being investigated by our technical team. I'll post an update once we have more information.

    Kind regards,
    Philips Moderation Team
  17. Hello, I have sent you a pm. Please check your...

    Hello,

    I have sent you a pm. Please check your inbox.

    Kind regards,
    Philips Moderation Team
  18. Hello, Please bear with me while I'm checking...

    Hello,

    Please bear with me while I'm checking the issue with our Mumbai Team. I'll get back to you soon.

    Kind regards,
    Philips Moderation Team
  19. Replies
    4
    Views
    132

    Hello, Please refer to page 18 of the user...

    Hello,

    Please refer to page 18 of the user manual below to learn how to connect audio from TV:

    http://download.p4c.philips.com/files/h/hts8100_37/hts8100_37_dfu_aen.pdf

    Kind regards,...
  20. Hello, Are you searching in iPhone App Store?...

    Hello,

    Are you searching in iPhone App Store? Please confirm.

    Kind regards,
    Philips Moderation Team
  21. Hello, Please try the keyword "InSightHD" to...

    Hello,

    Please try the keyword "InSightHD" to search for the app in your iPhone app store. Please get back to us if you are still having trouble.

    Kind regards,
    Philips Moderation Team
  22. Hello, Thank you for your post. Please bear...

    Hello,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team
  23. Replies
    4
    Views
    132

    Hello, Please advise what type of cables and...

    Hello,

    Please advise what type of cables and connections you are using so we can better understand the problem.

    Kind regards,
    Philips Moderation Team
  24. Sticky: ***UPDATE*** ECD version 4.02 firmware out for...

    ***UPDATE***

    ECD version 4.02 firmware out for BDP5500

    Dear Users,

    We will have the ECD version 4.02 firmware live for BDP5500 in the next 1-2 days.

    Once the SW is live and you are...
  25. Sticky: ***UPDATE*** ECD version 4.02 firmware out for...

    ***UPDATE***

    ECD version 4.02 firmware out for BDP7700

    Dear Users,

    We will have the ECD version 4.02 firmware live for BDP7700 in the next 1-2 days.

    Once the SW is live and you are...
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