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Type: Posts; User: Philips - Marcus

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  1. Replies
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    864

    Dear MidnightManiac, Is it possible for you to...

    Dear MidnightManiac,

    Is it possible for you to send the or those files you’ve tested in you player? Recommendable to upload to i.e. Wetransfer or similar service and send me the link, in a private...
  2. Sticky: Hi, I would not advise you to try updating...

    Hi,

    I would not advise you to try updating your BDP9600 with BDP9700s software version 3.92.

    However the SACD issue and playback with analogue output: This issue is still under investigation...
  3. Dear bdpuser, Thank you! I will forward your...

    Dear bdpuser,

    Thank you! I will forward your feedback, and get back to you when I have further information.

    Kind Regards,

    Marcus
  4. Dear Toengel, The Maxdrome issue will be fixed...

    Dear Toengel,

    The Maxdrome issue will be fixed in future software release. We do apologise for any convenience caused during this time, and working on fixing this issue as soon as possible.
    ...
  5. Dear bdpuser, Can you please confirm software...

    Dear bdpuser,

    Can you please confirm software version currently running your player?

    Kind Regards,

    Marcus
  6. Replies
    1
    Views
    363

    Dear samotoka, Thank for your feedback! I will...

    Dear samotoka,

    Thank for your feedback! I will forward your feedback to our development team.

    Kind Regards,

    Marcus
  7. Sticky: HTB6251D, HTB5255D, HTB5250DG latest firmware upgrade(v1.28.03 MCUv18) has been relea

    v1.28.03 MCUv18 is only released to HTB5250DG/12, HTB5255D/12, HTB6251D/12.


    v1.28.03 MCUv18 includes the following changes:

    Fixed bugs related to having no sound output from...
  8. Sticky: HTB9550 latese FW upgrade(V1.13.30 MCU V10.11) has been released

    V1.13.30 (MCU V10.11) is only released to HTB9550D/12, HTB9550D/98.
    HTB9550/93 still use V1.09.01.


    V1.13.30 (MCU V10.11) includes the following changes:

    Fixed...
  9. Sticky: HTB9150 Latest Firmware upgrade (v1.13.30 MCUv9.10) has been released

    v1.13.30 MCUv9.10 is only released to HTB9150/12, HTB9150/98.


    v1.13.30 MCUv9.10 includes the following changes:

    Fixed sound-related issues


    Kindly download the software at...
  10. Sticky: HTB7150, 7150K Latest Firmware upgrade (v1.13.30 MCUv9.10) has been released

    v1.13.30 MCUv9.10 is only released to HTB7150/12, /78, /93, /98; HTB7150K/51.


    v1.13.30 MCUv9.10 includes the following changes:

    Fixed sound-related issues


    Kindly...
  11. Sticky: HTD5510, HTD5540, HTD5570 latest firmware upgrade(v49) has been released.

    v49 is only released to HTS5510/12, /55, /78, /93, /94, /98; HTS5540/12, /55, /78, /93, /94, /98; HTS5570/12, /55, /78, /93, /94, /98.


    v49 includes the following changes:


    Subtitle can now...
  12. Sticky: BDP9700 Latest Firmware upgrade (V3.92) has been released

    V3.92 is only released to BDP9700/12, /98 and /93.


    V3.92 includes the following changes:

    Improves compatibility with TV’s supporting 10-bit XV.Colour (or Deep Colour).
    ...
  13. Sticky: HTB5510D, 5540D, 5570D, 5575D, 5541DG, 5571DG latest firmware upgrade(V1.28.03) has b

    V1.28.03 is only released to HTB5510D/12, /55, /94, /98, /78, HTB5540D/12, /51, /94, /98, /93, HTB5570D/12, /77, /78, /94, /98, /93, HTB5575D/51, HTB5541DG/93, HTB5571DG/93.

    ...
  14. Sticky: HMP7001 Latest Firmware upgrade (v127 for /05; v126 for /12) has been released.

    v126 is released to HMP7001/12 only. v127 was released to HMP7001/05 only. The latest FW version for HMP7001/51 is v114.

    This version includes the following changes:


    Improve YouTube...
  15. Sticky: BDP7600 Latest Firmware upgrade (V1.67) has been released

    V1.67 is only released to BDP7600/05, /12, /51.

    BDP7600/93 still uses the firmware version V1.35.

    V1.67 includes the following change:

    Improves 3D playback performance of discs...
  16. Sticky: HTB5141, HTB5150 and HTB5151 Latest Firmware upgrade (V1.13.20) has been released

    V1.13.20 is only released to HTB5150D/12, HTB5151K/51, HTB5141K/51, HTB5151K/93, HTB5150KD/98, HTB5150KD/78.

    V1.13.20 includes the following changes:

    Improve Karaoke UI display.
  17. Sticky: HTS3563, HTS3583, HTS3593 Latest Firmware upgrade (V1.58.00) has been released

    V1.58.00 is only released to HTS3563/12, /98, /51; HTS3583/12, /51; HTS3593/12, /51, /40

    V1.58.00 includes the following changes:

    Improved 3D playback performance
    Resolved surround sound...
  18. Sticky: HTS9241/12, /51 Latest Firmware upgrade (V1.58.00) has been released

    V1.58.00 is only released to HTS9241/12, /51

    V1.58.00 includes the following changes:

    Improved 3D disc playback performance

    Kindly download the software at www.philips.com/support
  19. Sticky: BDP3490/12 and BDP3492/12 Latest firmware upgrade(v1.16) has been released.

    V1.16 is only released to BDP3490/12, BDP3492/12.

    V1.16 includes the following change:

    YouTube videos can be played in SmartTV.

    Kindly download the software at www.philips.com/support
  20. Sticky: BDP5200/05,/12, /51, /55, /79, X/78 Latest Firmware upgrade (V1.67) has been released

    V1.67 is only released for BDP5200/05, /12, /51, /55, /79, X/78

    BDP5200/98 and K/93 still use V1.31

    V1.67 includes the following changes:

    Improves playability discs with the...
  21. Replies
    1
    Views
    429

    Dear Smt, I’m sorry to hear that you received...

    Dear Smt,

    I’m sorry to hear that you received a two pin plug unit instead of the three pin UK unit. I advised you to contact the UK consumer care team (numbers on link below). They will be able to...
  22. Hi pvdven, DTS is only supported on commercial...

    Hi pvdven,

    DTS is only supported on commercial disc and is not supported on USB playback. Sorry for any inconvenience this might cause.

    Kind Regards,

    Marcus
  23. HTB7150, 7150K Latest Firmware upgrade (v1.13.00 MCUv9.08) has been released

    v1.13.00 MCUv9.08 is only released to HTB7150/12, /78, /93, /98; HTB7150K/51.


    v1.13.00 MCUv9.08 includes the following changes:

    Fixed bugs related to
    Jittering subtitle
    “Resume Playback”...
  24. HTB9150 Latest Firmware upgrade (v1.13.00 MCUv9.08) has been released

    v1.13.00 MCUv9.08 is only released to HTB9150/12, HTB9150/98


    v1.13.00 MCUv9.08 includes the following changes:

    Fixed bugs related to
    Jittering subtitle
    “Resume Playback” message not...
  25. HTB5141, HTB5150 and HTB5151 Latest Firmware upgrade (V1.12.00) has been released

    Product Model/Chassis:

    HTB5141K/51
    HTB5150D/12
    HTB5150K/93
    HTB5150KD/78
    HTB5150KD/98
    HTB5151K/51
    HTB5151K/93
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