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That's unfortunate. Thanks anyways.

I store videos using the MKV container. Lately, I've been running into playback issues on my BDP7500BL/12 player. It crashes at various points in the video. I try skipping to a later time but then...

I think you accidentally "flashed" (not sure if that's what it's called) your blu-ray player when you installed another model's firmware on yours. This can lead to instability or even unrecoverable...