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They just came back on and told me they are sending us a replacement. It will arrive in 10-15 business days :)

Movie never loads. You turn the bluray on and the screen says PHILLIPS in blue for all of 5 seconds then goes black and it is unusable. I am on hold with customer service again right now.

Customer support keeps telling me that it was an unforseen side affect of the lastest firmware update. Which doesn't make sense to me. I agreed that I should still be able to turn it on and watch a...

I bought my college daughter a BDP2900 to watch blurays and dvds on. She couldn't get it to work so we had her bring it home so we could hook it up to her brothers tv since it is identical to hers....