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Type: Posts; User: Levinas

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    Freeze issues on the BDP9700 also and still many...

    Freeze issues on the BDP9700 also and still many bugs. I hope Philips will fix these issues someday soon?
  2. The cause of this I think is firmware related. On...

    The cause of this I think is firmware related. On the previous fw my bdp9700 did not crash once, purple screen issue, but had freeze issues, hang issues. On the 4.22 version it crashes now and then....
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    Dear Philips, There is no active discussion...

    Dear Philips,

    There is no active discussion on this topic for quite some time from your part. In case you want to discuss further, you may start a new topic or send me a PM to re-open the...
  4. There are still bugs left with streaming. One...

    There are still bugs left with streaming. One being that some movie files become out of audio sync, and you have to pause the movie to get it to re-sync. Another bug is that media tags, pictures, are...
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    Write on the bug tracker tread and complain. I've...

    Write on the bug tracker tread and complain. I've tried to get it added to the list with no luck. If we are more people complaining, maybe we get some attention? I'm fed up on the service level from...
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    Not in the previous fw at all in my case.

    Not in the previous fw at all in my case.
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    Hello, this is a known issue. I had this issue...

    Hello, this is a known issue. I had this issue two fws ago and again with the latest. Philips is as always using too much time resolving anoing items as this one.
    I've found out that when the purple...
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    Yes, to discharge the caps.

    Yes, to discharge the caps.
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    I would try factory reset and also pull the cord...

    I would try factory reset and also pull the cord and hold down the power button for a few seconds to empty the capacitors.
    Good luck.
  10. I think the freeze issue/purple screen only...

    I think the freeze issue/purple screen only happens when USB memory is connected. Can anyone confirm this?

    2.35:1 graphics wanted in next fw release please.
  11. Philips, are you there? A reply would be...

    Philips, are you there? A reply would be apreciated. Thank you.
  12. Replies
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    Rin, I don't think we ever get a response. This...

    Rin, I don't think we ever get a response. This is typical Philips way of customer service.
    This level of service is nothing new, and infact I was a bit sceptical to bying the BDP9700 after bad...
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    Unplug cord. Hold down power button for five...

    Unplug cord. Hold down power button for five seconds. Do a factory reset. I hope this helps?
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    Dear Toengel, The player freezes both with and...

    Dear Toengel,

    The player freezes both with and without USB connected. After the last factory reset, the player was fine for many days. It seems that the player hangs on something. After power down...
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    Mr. pink screen is back after a long break after...

    Mr. pink screen is back after a long break after factory reset. What I noticed was that the USB memory stick was lit up before power on. This is not the case when there is no pink screen. The power...
  16. There are too many small bugs still not ironed...

    There are too many small bugs still not ironed out in the new FW 4.22. Philips: why is this taking so long?Your competitors fix bugs in no time, for example did Asus release a new FW after just 3...
  17. The story continues... 9500, 9600 and now 9700...

    The story continues... 9500, 9600 and now 9700 took ages to fix. Why Philips want to offer this low level of support beats me.
  18. Replies
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    New(?) bug in 4.22: Player freezes and woan't...

    New(?) bug in 4.22:
    Player freezes and woan't power down. The player hangs. Only soulution is to pull the power cord.
    This happens when streaming music and when there is a playlist. The player...
  19. After a Factory reset, the pink screen has not...

    After a Factory reset, the pink screen has not showed up during this weekend. I hope it is solved.
    Rin, me too. I'm getting fed up with the lack of effort from Philips. It should not take months to...
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    TW980 Thank you for your help in this matter...

    TW980
    Thank you for your help in this matter Toengel.
    On another note, Asus came out with a new FW witch didn't function optimaly, there where no bugs. Two days later they relleased the new version...
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    Please add audio sync problem as described on...

    Please add audio sync problem as described on other thread, also add the pink screen, please.
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    Rin, I have the same problem as you described....

    Rin, I have the same problem as you described.
    How hard can it be to fix this issue? It shoulden't take months and months.
    It's almost come to the point where I will begin to make my own FW. :p...
  23. Dear Philips, Can I propose to let some of us...

    Dear Philips,

    Can I propose to let some of us be beta testers before you release new FW's?
    We have both the time and passion for this kind of things.

    Thank you.

    /J.
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    I'm using HDMI connected directly to the...

    I'm using HDMI connected directly to the projector.
    The purple screen is there right at the power up. No "Philips screen" or nothing, just the color purple. This is before I try to play a Bluray....
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    This issue never happened with FW 4.19, but with...

    This issue never happened with FW 4.19, but with the revisions before and now also on FW 4.22.
    It's quite anoying, and it should not be like this. My other Bluray devices are working 100% all the...
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