Search:

Type: Posts; User: Philips - Rafal

Page 1 of 20 1 2 3 4

Search: Search took 0.13 seconds.

  1. Hello madsb, Thank you for your post. I'm...

    Hello madsb,

    Thank you for your post.

    I'm afraid this is not possible. Auto standby feature has been implemented to comply with the EU energy efficiency standards.

    Kind regards,
    Philips...
  2. Replies
    4
    Views
    147

    Hello Mark, Please refer to the information in...

    Hello Mark,

    Please refer to the information in the thread below:

    http://www.supportforum.philips.com/en/showthread.php?17780-BDP3000-and-Dawn-of-the-Planet-of-the-Apes&highlight=bdp3000

    Kind...
  3. Replies
    1
    Views
    77

    Hello Mike, Thank you for your post. This...

    Hello Mike,

    Thank you for your post.

    This system cannot be used without a router.

    Kind regards,
    Philips Moderation Team
  4. Hello John, As your unit is still under...

    Hello John,

    As your unit is still under warranty I'd suggest to contact the dealer and ask them to check it for you.

    Kind regards,
    Philips Moderation Team
  5. Hello Andreas, Thank you. I have updated your...

    Hello Andreas,

    Thank you. I have updated your ticket with the information you have provided. I will let you know when I have a solution.

    Kind regards,
    Philips Moderation Team
  6. Replies
    4
    Views
    147

    Hello Mark, Thank you for your post. Did it...

    Hello Mark,

    Thank you for your post.

    Did it play that same disc before without issues?

    Kind regards,
    Philips Moderation Team
  7. Replies
    7
    Views
    517

    Hello again, I will raise a support ticket for...

    Hello again,

    I will raise a support ticket for you to test this issue. I'll get back to you as soon as I have a solution.

    Kind regards,
    Philips Moderation Team
  8. Replies
    2
    Views
    68

    Hello koitnapa, Thank you for your post. ...

    Hello koitnapa,

    Thank you for your post.

    Please try updating your laptop's bluetooth drivers by visiting the link below:

    http://www.broadcom.com/support/bluetooth/update.php

    Kind regards,...
  9. Hello Hex, I have been informed that the app...

    Hello Hex,

    I have been informed that the app has now been deployed to the Finnish app store. Please check and confirm. Please bear in mind it might take a few working days for the app to be...
  10. Hello, Yes I can confirm it's been reset. I'm...

    Hello,

    Yes I can confirm it's been reset. I'm checking the streamium management issue. Please bear with me.

    Kind regards,
    Philips Moderation Team
  11. Hello, Thank you for your post. Please bear...

    Hello,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team
  12. Replies
    1
    Views
    104

    Hello Hugo, Thank you for your post. Please...

    Hello Hugo,

    Thank you for your post.

    Please try to pair the subwoofer manually and check if the connection is more stable this way. Please make sure the subwoofer is as close as possible to the...
  13. Hello Pat, Probably capacitor or other...

    Hello Pat,

    Probably capacitor or other component problem. That's why it's stuck in the boot-up phase. Unfortunately, you will need to take it to repair workshop.

    Kind regards,
    Philips...
  14. Replies
    1
    Views
    86

    Hello waitsee, Thank you for your post. Is...

    Hello waitsee,

    Thank you for your post.

    Is the device still under warranty? If yes, I suggest you take it back to the retailer.

    Kind regards,
    Philips Moderation Team
  15. Replies
    7
    Views
    517

    Hello, What is the player's model number...

    Hello,

    What is the player's model number please?

    Kind regards,
    Philips Moderation Team
  16. Hello Pat, Thank you for your post. Please...

    Hello Pat,

    Thank you for your post.

    Please try connecting the power lead while holding the STANDBY-ON/ECO POWER button and see if it helps.

    Kind regards,
    Philips Moderation Team
  17. Hello Kevin, I see. Let me escalate this issue...

    Hello Kevin,

    I see. Let me escalate this issue to the technical team for further investigation. I will update this post as soon as I have more information.

    Kind regards,
    Philips Moderation Team
  18. Hello kfotheringham, Thank you for your post....

    Hello kfotheringham,

    Thank you for your post.

    Can you confirm that ear-pads have not been exposed to any liquids and they've been kept in a dry place while not in use?

    Kind regards,
    Philips...
  19. Sticky: Hello, The new version fixes the problem with...

    Hello,

    The new version fixes the problem with Dropbox connection.

    Kind regards,
    Philips Moderation Team
  20. Sticky: Hello RichardS, Thank you for your post. A...

    Hello RichardS,

    Thank you for your post.

    A new version of iOS In.Sight app has been uploaded to iTunes and awaiting approval. So please update it as soon as it becomes available.

    Kind...
  21. Hello sumalto, I'm sorry to hear that....

    Hello sumalto,

    I'm sorry to hear that. Nevertheless, I encourage you to get in contact with them again as they are your local contact.

    Kind regards,
    Philips Moderation Team
  22. Hello, No, it's not possible. You can only...

    Hello,

    No, it's not possible. You can only switch between Standby Mode and Eco Standby Mode.

    Kind regards,
    Philips Moderation Team
  23. Hello again, In this situation please contact...

    Hello again,

    In this situation please contact Philips Ireland for further assistance. Here's the necessary contacts:
    ...
  24. Hello Jamal, Thank you for your post. Which...

    Hello Jamal,

    Thank you for your post.

    Which country are you based in please?

    Kind regards,
    Philips Moderation Team
  25. Hello thijst, Thank you for your post. This...

    Hello thijst,

    Thank you for your post.

    This is a completely normal behaviour. The unit switches to Eco Power Standby mode after 3 hours in standby mode and the display panel is dimmed.

    Kind...
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4