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Updated to version 000.140.047.000 some months ago - it still crashes randomly

Hi!

I have the same problem. The TV (40pfl7605h/12) is connected to my MacBook Pro via HDMI.
At first i thought the blackouts occur because of the cable length (~20m), but they occur too with a...

quick update:

The smart tv update doesn't solve the problem. The tv still crashes randomly.

Ok! Today it crashed again. The first crash occurred after the first article "Treffen Merkel-Sarkozy: Sonderkonto für Griechenland gefordert".
After the automatic reboot i started the app again and...

I think it is not an encoding problem. Normally i wait for the tv to reboot, start the app again and jump to the stream where it crashed. It works. Sometimes it crashes again some streams later,...

Oh great.

I have reported it too. But there was no reply... Great support. I don't know how to get more information. Maybe there is a way to get an error-log file from the tv...

Hi,

i bought a 40PFL7605H/12 a year ago and there are random crashes while watching the Tagesschau app/channel from the beginning.
While playing the articles, the tv turns off and then back on...