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  1. thanks for your quick replys...It seems that...

    thanks for your quick replys...It seems that there is something wrong with my satellite antenna...the signal strength on this particular channels is very, very poor so I do not get a picture
  2. 40PFL5605K/02, latest Software, doesnt find all HD channels

    Hello,

    I am using a 40PFL5605K/02 with the latest Software and the integrated DVB-S2 Tuner in Germany. I am also using a CI+card for watching the private channels in HD.

    Today we got many new...
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    Well, the question is not that bad. And I am...

    Well, the question is not that bad.

    And I am not really the one that wants to get benefits, coupons or something else. But I am somebody who thinks about justice and responsibility, so the offer...
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    Backoffice call was...well, how shall I say? It...

    Backoffice call was...well, how shall I say? It was nothing.

    They said it is a compatibility issue...nothing about the thousand mistakes they made, nothing about the time I spend, nothing about...
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    Service Center found out nothing after 16days,...

    Service Center found out nothing after 16days, problem could not be reproduced! :D Well, they did test it with other HTS (7 and 9 series) but that is not the problem, so...

    I am loosing a litte...
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    Just to keep this up to date: Finally Philips...

    Just to keep this up to date:

    Finally Philips opened a new case for the TV... Home repair service twice, power supply and Mainboard changed, of course nothing happened. (everybody thinks this is...
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    Absolutely no answer this time, except the...

    Absolutely no answer this time, except the automatic one that they will inswer in 4d. This was over 1 week ago. Support thums down!
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    So, just a quick reply and a little push forward....

    So, just a quick reply and a little push forward.

    I really got a new HTS 5200/12 now. (got the money back for the old one and bought a new one) Of course the problem remains and only the HDMI...
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    Thats not right... I had contact with the...

    Thats not right... I had contact with the Support, they told me that the TV and the cables are not the problem.

    They checked the HTS and said its okay. So Philips says everything is fine. I...
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    Ehm, thanks for your reply. But really, why?...

    Ehm, thanks for your reply.

    But really, why? I already did that. They checked the Firmwares, I packed my HTS 5200/12, send it to the Service Center, they checked it, everything fine and thats why...
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    So, what next? As mentioned the "plug the HDMI...

    So, what next? As mentioned the "plug the HDMI cable out" thing worked. But why? And should this be the solution? If I want to watch TV with the 2nd audio channel, I just use the Coax-cable and if I...
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    Well, as I remember I tried that before, but it...

    Well, as I remember I tried that before, but it works...

    If I plug out the HDMI Cable from the TV, sound returns and keeps ok. If I plug it in, its away...

    I turned HDMi ARC off, but without...
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    Hey, my Soundbar is a "HTS5200/12" as...

    Hey,

    my Soundbar is a "HTS5200/12" as mentioned. ...
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    over 100 views and no answer...even the experts...

    over 100 views and no answer...even the experts canīt help.

    I wish Phillips would put some effort to my problem. I do not even expect a solution, just an explanation why the things dont work as...
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    no one? no thoughts? no ideas?

    no one? no thoughts? no ideas?
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    40PFL5605K/2 + 5200/12 = no DolbySound

    Hello,
    I hope this is the appropriate thread. If not, you may place it in the right section.
    My problem is the following:
    I am using a Philips 40PFL5605K/2 LCD-TV that is connected with an...
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