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  1. Replies
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    I wonder what's the current situation with the firmware development?
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Sooo, what's the latest news? We're still waiting, you know?

    I wonder if anyone at Philips ever calculated how much it would cost to actually put...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Now you've moved us to the legacy group. Where's our firmware update? As it stands, you've left it in a broken state. There are non-working features,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Philips still hasn't released a new firmware to fix the broken features? That's odd. Well, they must be cooking something big behind the scenes,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Ok, so:
    I looked through the release notes. And I am saddened. When we take out the "fixes" that didn't actually "fix" the things they were supposed...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Late for my weekly update, had some major internet connection issues, didn't get around to making a post. I'll get back to the "update" analysis next...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Still no progress? It has already been five months since the last update. Which didn't even FIX anything, btw. Actually, for the next weekly update of...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    @Wallyİ:

    That is indeed the message that seems to be conveyed to us.

    "We already have your money, so you're not wanted here. Go away. Shoo!"
    ...
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    Sticky: Hi, Well, I *DID* contact customer service,...

    Hi,

    Well, I *DID* contact customer service, and they indeed took the report&requests and promised to forward them to the tech team. And now I've been waiting for the next release. But nothing is...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Here again for the weekly inquiry. So, what's the current status? What bugs are being worked on?
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Another week goes by. We're still waiting for the updates. What's the current status?
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    Dual Play still broken

    2012 HDTVs - Dual Play feature broken
    (own set: 42PFL6907T)

    Hey Philips, how about finally fixing the Dual Play feature?

    You broke it around the change from 150.95 to 150.97, and you still...
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    If anybody still has the option of returning the...

    If anybody still has the option of returning the set, then I would STRONGLY advice you do that!

    There are a bunch of us 2012 HDTV owners who relied on Philips fixing some of the bugs, but after...
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    Sticky: Oh, lucky you! Now there's a chance that it might...

    Oh, lucky you! Now there's a chance that it might actually get broken, so you can return it for repairs. If they can't fix it, they'll have to refund or offer an alternative product (unfortunately,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Oh, look: another week without an update. Gee, who would have thought?

    And what do my weary eyes see? Oh, it's another question/query left...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Hmm, I think I now understand the situation:

    Like Johann said: "The feedback is gathered and passed on, just like for any other model". But he...
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    Sticky: We're still waiting. What's the status on the new...

    We're still waiting. What's the status on the new firmware, anyone at Philips/TPVision working on it? And which bugs are actually under the work?
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    When you say you have tried different...

    When you say you have tried different combinations, is there always a computer involved? Or does the same happen with Bluray player and HDMI?

    If it is indeed a computer all the time, then the...
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    Sticky: Considering they've left the firmware in a broken...

    Considering they've left the firmware in a broken state (Dual Play not working, part of the 3D modes broken, blank screens), and those bugs were broken by their own hand (as they were working...
  20. What you've taken are screenshots (with the...

    What you've taken are screenshots (with the Windows' Print Screen -function, most probably?). Basically, they're not what YOU're seeing, they're what the COMPUTER is seeing. As such, those pictures...
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    Sticky: Just to update all the customers here: I've...

    Just to update all the customers here:

    I've been in contact with the regional (Finnish) customer care with regards to the color banding issue. In the end, we came to the conclusion that there is...
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    Sticky: 1) For people getting black screens: Don't...

    1) For people getting black screens: Don't downgrade the firmware. Your unit is non-operational, and you can't officially get it "fixed", so in essence it's broken, so you can either send it for...
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    A) This is the 2012 sub-forum, so you might find...

    A) This is the 2012 sub-forum, so you might find better luck asking the question in the 2014 sub-forum. The last number on the model number indicates the release year, in your case xxx9, which means...
  24. Sticky: @Johann: Yes, did try it. Nope, it didn't...

    @Johann:

    Yes, did try it. Nope, it didn't work. Here's a post with further details:...
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    Sticky: ... Ok, so: TV Model: 42PFL6907T Previous...

    ... Ok, so:

    TV Model: 42PFL6907T
    Previous Firmware: 150.98

    Positive:
    + <none that I can see>

    Negative:
    - Color gradient bug - still not fixed
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