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  1. Replies
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    If Deezer is not supported by your location, it...

    If Deezer is not supported by your location, it will not appear in the App. You can simply check on PC, if you can login or just find a page said "Deezer will soon be available in your country" if...
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    Hi, have you upgraded to the latest firmware and...

    Hi, have you upgraded to the latest firmware and factory reset ? And what is the source of music ? From your phone or online music service provider likes Spotify ?

    do you find the same issue when...
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    Per my experience, the Spotify in AWxxxx is not...

    Per my experience, the Spotify in AWxxxx is not good as Spotify App on my mobile. sometimes will crash/stop playback (same as my AW3000)

    You may try below actions to see if it can be improved.
    ...
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    241

    I can play overnight, did you power reset the...

    I can play overnight, did you power reset the router to see if the connection is improved ?
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    262

    Hi, as I know, your expectation should be working...

    Hi, as I know, your expectation should be working with HDMI ARC connection only.
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    I think you can increase to full volume on both...

    I think you can increase to full volume on both iPod and P9 at the beginning if you can accept the loudness :)
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    485

    Hi, what is the result per Rafal's advice ? I am...

    Hi, what is the result per Rafal's advice ? I am curious it :)

    Suggested by Rafal:

    The problem is that the audio output of your iPod is too low.

    Please connect your iPod to P9 via mp3 link,...
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    Hi fgaff, may I know more about the problem of...

    Hi fgaff, may I know more about the problem of your 2nd speaker ?

    How do you use it after full charged ? Connecting via Bluetooth or mp3 link ?
  9. Topic: AW1000 issues

    by Volume
    Replies
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    2,518

    Hi, unfortunately: 1. You need to have premium...

    Hi, unfortunately:

    1. You need to have premium Spotify account, as I know you can register 1 month free membership.
    2. OGG is not in the supporting file format list
    ...
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    I think that is not possible to direct stream,...

    I think that is not possible to direct stream, but good to try if you have the url stream link, then follow this FAQ:
    ...
  11. Can you hear the noise if just paired with the...

    Can you hear the noise if just paired with the phone (no music is played) ?
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    If you still have problem, power reset your...

    If you still have problem, power reset your router may help.
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    From the old threads, connecting TV via optical...

    From the old threads, connecting TV via optical cable may has problem for some TVs, which seems not able to resolve. In my opinion, AW series is positioned as music entertainment (music from phones,...
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    Will it be possible that your iphone and ipad are...

    Will it be possible that your iphone and ipad are not at the same network (2.4GHz) as the AW5000 ?

    The simple thing may be checking with another router. If you have Android device, may try with...
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    Another user asked the same question but it seems...

    Another user asked the same question but it seems that the speaker has tried the best with the latest firmware already.

    And it seems to me that FLAC will has longer the gap because the bit rate is...
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    For the playlist on AirStudio+, it can follow the...

    For the playlist on AirStudio+, it can follow the playlist on your device. For example, I created a playlist in the local App WALKMAN of my Sony phone, the AirStudio+ can read and play it.
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    May ensure the best connection, did you try with...

    May ensure the best connection, did you try with Ethernet cable ? Sometimes it may give surprised result :)
  18. Have you installed Twonky Media Manager from...

    Have you installed Twonky Media Manager from there directly ? http://twonky.com/downloads/

    I have tried to install it by keeping my previous setting, maybe good to try as hints to Philips too.
  19. Hi BerndGaykema, it seems related to Twonky :)...

    Hi BerndGaykema, it seems related to Twonky :) did you try to play your DSM from WMP to AW2000 ?

    If it works, it seems really related to Twonky, you can also contact to them :)
  20. Hi Steve, may try the simple setup first, you can...

    Hi Steve, may try the simple setup first, you can uninstall the AirStudio and AirStudio+ on your iPad, then install AirStudio+ again. Can you find the AW3000 ? Then can you find the PC to share the...
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    You can try to use mp3 file, which will has less...

    You can try to use mp3 file, which will has less gap.
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    Per my experience, Gapless playback looks...

    Per my experience, Gapless playback looks difficult because it is in wireless environment.
  23. I am not sure if HMP7100 can be a server to share...

    I am not sure if HMP7100 can be a server to share the content, have you set up both HMP7100 and AW3000 into the same WiFi network ?

    If you have setup successfully, please try to use Bubble uPnP...
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    Amber light means the speaker has no network, did...

    Amber light means the speaker has no network, did you try to setup via the AirStudio+ App ?

    Is your router working fine ? What is the brand and model number ?
  25. Hi, have you tried to change the aspect ratio or...

    Hi, have you tried to change the aspect ratio or video settings on TV ?
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