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Try to run the new SW version .39... Maybe!

:cool:

Hi everybody,

You're right Toengel, the best solution is "the" good solution... Some customers are in charge to test the Beta Software 140.32
That means many different configurations,...

Hope that will close most of problem we have with this eratic sound lost...
Thanks for investigations and I'm waiting the new 140.32 version.
;-)
Philippe.

Hi JPINGEL,

Have you put your router with MAC ADRESS CONTROL for your Home network? Try to add the MAC adress TV for access into your LAN...

Regards,
Philippe.

Hi bilbond4,
The problem is the same with the version 140.23 ! I think well that the hardware is not involved but people who have this sound loss problem can help Philips to more efficient...

Hello,

Just a remark... If you use a modem router/switch intergrated like BBox, the problem is knew long time ago! The best you can do is to put a switch after to bypass the BBox. The TV and the...

Hi,

Most of time if the TV start blinking, the software could have
initialization problems. Possible cause could be that there
is no valid software loaded (try to upgrade to the latest main...

The technical service is coming home this morning and he downgrades the FW to the 140.23.0 version. After 2 hours showing TV (tenis Nadal...) the sound drops occurs again three times. Now I'm shure...

Oups! Three times lost of sound ±5sec during one hour... The problem still stay!

I first upgrade to the new FW .27 and yesterday the SSB card was changed. What can we do now???

If it's not a...

Hi Toengel,

;-)

Hi and happy to ear that you can remotely ajust the type and serial number of my TV...
What do you need to perform? 'cause the technical service don't give any answer till yet!

If you can will...

Hi Philips Mod,

Thanks for your support! It helps for many problems...

I have had a problem with sound loss and yesterday an technician is coming home to change the SSB (main bord card). I...

The technician is comming today and he changes the main board of the TV. Even I have had to record again all the configuration and put it the software .27, till yet I don't have any sound cut off......

Hello,
I introduced a warranty claim last week to Philips support and I just have a call from a technician. He will come home to replace the Main Board of my 40PFL7605/H12 on next tuesday.
I hope...

Hi,
Very nice idea! It will be good that we can follow the issue for all the trouble known till yet... All benefit for Philips and for us. I agree.
;-)

Dear Toengel,

Thanks for replay but where can I find this Firmware? The last I can found is the 140.25...
Philippe.

Hi everybody,
I started whith my Philips Net TV on december 28 and since the begining I have sound problem's with.
I explain: I first connect it with HDMI to my TV Box (BelgacomTV) and after a...