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  1. Android version 2.5.7 of AirStudio has been released

    Dear users,

    We would like to let you know that a new Android version 2.5.7 of AirStudio has been released.

    Benefits of the new version as below:

    a) The help text for play all & + is...
  2. Android version 2.5.7 of AirStudio has been released

    Dear users,

    We would like to let you know that a new Android version 2.5.7 of AirStudio has been released.

    Benefits of the new version as below:

    a) The help text for play all & + is...
  3. Replies
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    Views
    1,350

    Dear humtum_74, Thank you very much for your...

    Dear humtum_74,

    Thank you very much for your post on the forum. We are sorry to hear that you have problems with your headset.

    Our team tested the headset, but unfortunately, we could not...
  4. Dear Ivans, the contact number for Philips...

    Dear Ivans,

    the contact number for Philips CarStudio support is 08450 579000. They will help you to solve the issue with your car radio.

    Thank you very much.

    Kind regards,

    Philips...
  5. Dear ivans, thank you very much for using our...

    Dear ivans,

    thank you very much for using our Support Forum.

    Unfortunately, we do not provide information related to the car radio issues here I am afraid. I would suggest you to contact our...
  6. Replies
    5
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    839

    Dear g4dg3t, In this case I would suggest to...

    Dear g4dg3t,

    In this case I would suggest to contact our Philips Consumer Care Service who will provide you further information about ordering the remote control or will order it directly for you....
  7. Dear Byron, we are aware that in some cases...

    Dear Byron,

    we are aware that in some cases there may be issues with 3G/4G network. Our Product Development Team is currently working on the new software upgrade which should resolve this matter....
  8. Dear acoliangco and niehanse, we do apologize...

    Dear acoliangco and niehanse,

    we do apologize for any inconvenience, there were technical issues with releasing new software version of the app. However, this has been fixed now and you should...
  9. Replies
    1
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    532

    Dear Piroto, thank you very much for your...

    Dear Piroto,

    thank you very much for your comments and feedback, we do really appreciate that. I will pass your comments onto our Product Development team who constantly works on improvements of...
  10. Dear Janneman62, thank you very much for...

    Dear Janneman62,

    thank you very much for joining our Support forum. However, this forum is english speaking and if you wish to receive a support from others, I would kindly ask you to post your...
  11. Dea Simon, thank you very much for using our...

    Dea Simon,

    thank you very much for using our Support forum.

    Unfortunately, your product is not supported here I am afraid. I would suggest to contact our Philips Consumer Care Service for...
  12. Replies
    5
    Views
    967

    Dear nemo40220, please make sure that the...

    Dear nemo40220,

    please make sure that the batteries are taken out from the device before you plug in the AC adaptor. If both are in place at the same time, none of it will work I am afraid.

    For...
  13. Hi Michellelan, no worries at all. If you need...

    Hi Michellelan,

    no worries at all. If you need any assistance at later stage, please send me a PM and I will have a look into it for you.

    Kind Regards,

    Philips Moderator Team
  14. Dear Dnet, I am afraid this an english...

    Dear Dnet,

    I am afraid this an english speaking forum. Therefore, I would like to ask you to either translate your question into English language or to use our German Support Forum which can be...
  15. Replies
    41
    Views
    6,157

    Dear Muccie, we are currently working on a new...

    Dear Muccie,

    we are currently working on a new software upgrade that should amongst other issues hopefully resolve the issue with the time delay as well. Unfortunately, at this moment we are not...
  16. Replies
    10
    Views
    3,642

    Dear Steven, I have sent you a private...

    Dear Steven,

    I have sent you a private message. Kindly check your inbox and get back to me.

    Thank you very much.

    Kind Regards,

    Philips Moderator Team
  17. Dear tonelab, I have sent you a private...

    Dear tonelab,

    I have sent you a private message. Please kindly check your inbox.

    Thank you very much.

    Kind Regards,

    Philips Moderator Team
  18. Dear Northguy, thank you very much for your...

    Dear Northguy,

    thank you very much for your constructive and elaborated feedback and suggestions which I will pass onto our product development team for consideration.

    Kindest Regards,
    ...
  19. Hi Lemvigh, once again, thanks a lot for your...

    Hi Lemvigh,

    once again, thanks a lot for your constructive feedback which I will report to the development team.

    Kind Regards,

    Philips Moderator Team
  20. Dear lemvigh, your comment has been noted and...

    Dear lemvigh,

    your comment has been noted and as usual, I will pass it on to the development team.

    Thank you very much for your continuous support!

    Kind Regards,

    Philips Moderator Team
  21. Replies
    10
    Views
    3,642

    Dear Steven, I am just checking the...

    Dear Steven,

    I am just checking the availability of this Limited Edition product in UK for you. Once I have more details I will get back to you.

    Thank you very much.

    Kind Regards,

    Philips...
  22. Dear Arthur, please send me a private message...

    Dear Arthur,

    please send me a private message here in the forum with your Philips Customer Care reference number, your name and address and I will have a look into your case.

    Thank you very...
  23. Replies
    19
    Views
    2,892

    Dear Marc, that's exactly what I was asking...

    Dear Marc,

    that's exactly what I was asking for. I will forward this to the product team for further investigation and will inform you once I have any information.

    Thank you very much for your...
  24. Replies
    19
    Views
    2,892

    Dear fotofiel, this seem to be a disc...

    Dear fotofiel,

    this seem to be a disc playability issue. Would you be able to provide us with the EAN code of the disc?

    Thank you very much and looking forward to hearing back from you soon.
    ...
  25. Dear Kayo, thank you very much for sharing...

    Dear Kayo,

    thank you very much for sharing this very useful information, your help on this is highly appreciated.

    Kind Regards,

    Philips Moderator Team
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