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Dear bta & hansje

Please read this: http://www.supportforum.philips.com/en/showthread.php?12781-Problems-with-MyRemote-app-v3-(Android)-and-v4-(iOS)&p=58805&viewfull=1#post58805
It might be...

Dear all,
17-June:
Currently we are facing problems with the new MyRemote app.
Please read the announcement on top of the relevant forum page.


Regards,
JuAn

Dear all,

17-June-2013:
As you might have noticed, we are facing problems with the new MyRemote app.
Please read the announcement on top of the relevant forum page.


Regards,
JuAn

Guys,

Sorry but we cannot give insight here on our future development plans (for obvious reasons). Read your PM (keep confidential please).


Regards,
JuAn

Dear Klindsay,

I did investigate your case, and listened to your calls with the agent and his supervisor. Both of them showed empathy and understanding to you. During the first call, you even...

Hi PFL,

1. We cannot reproduce this, but please wait for the coming new SW and report back.
2. That is normal behavior. See also here:...

Guys,

Thanks all for your valuable feedback. The AL Led flickering issue in the upper right corner is currently under investigation. We hope that we can offer a solution soon.

Regards.
JuAn

Dear all,

To be clear: the coming DTS support will only be on 2k13 products of 7000 series and higher.

These are clearly marketing decisions.....


Regards,
JuAn

This is spec. Can/will not be changed. Sorry.
Has been discussed extensively here in the forum.

Regards,
JuAn

Hi Laughingman,

Please be more specific: what is the exact modelnumber, serialnumber and current SW version? Are you connected to internet (does Smart TV work)?
You could try to upgrade via a...

Hi Klindsay,

Could you please be more specific: which TV model, which country, bought where, talked to, etc.? Please send it to me via PM or email (nettv.forum@philips.com).
If I have this info,...

Hi Sasan,

The TV can be used with a manually positioned dish, pointing to one satellite. It has no support for motorized dishes.

Our satellite TV's only support "DiSEqC mini" and "DiSEqC 1.0"....

Hi Patryk,


I received your photos with the extended remarks. Thanks for that. Development is informed already and gave the following feedback:

Indeed the Polish translation in the menu is...

Hi Correu, that's great news! BTW, the earlier SW version you had was v2.15 acc. to your screenshot (line 2.1 in your second screenshot). Just yesterday this new SW 2.21 was released. To get the...

Hi Correu,

Sorry to hear all this. Can you inform which SW you have installed? Is it v002.015.000.001 (type "123654" on the remote and go with the arrows through the menu's until you find the SW...

Hi Patryk,

1. I cannot open these pictures, can you maybe use another method, or send them directly to nettv.forum@philips.com.
2. If you have 64.18 software then it is obvious that the TV will...

Hi Etherion,

Don't know if you still have the issue, but here is the answer from our EPG guy:
The data is offered by his cable company. The software upgrade erased all data in the TV.
The data...

On request of LbL! (see here: http://goo.gl/6oKaB) please click on the following link to read the official reply/story on HDNM: http://goo.gl/Vi6kx.

Kind regards,
JuAn

Hi Eduardo,

There are two ways to make these settings more easier:
1. For the reorder function, user can switch page by RC CH+/CH-. This will be more faster than moving channel one by one.
2....

Guys,

The 5 pixels shift issue has been solved in SW v150.87 (look here: http://goo.gl/2QtOq)! Please visit the support website, download it and upgrade your TV via USB-stick.

Regards,
JuAn

English please!

Dear FON,

It will work only on Philips AmbiLight TV’s of 2011 model or later (= type number 6 or higher in xxPFLxxx6). So it must have the AmbiLight feature...... And you'll need of course an iOS...

Hi Ash,

Nice to hear that you are such an Aurea fan! DadGommit hits the nail on the head: the current race to thinner TV's and smaller bezels does not allow that anymore.
But, do not worry, as...

Hi DadGommit,

I own a 55PFL8007 myself and found it also "unhandy" in the beginning, but now I'm used to it, and I can life with it (as a user).

Regards,
JuAn

Hi,

No idea. That was also one of the things we reported back to development, but it will probably not land anymore in this model range :(. Unfortunately.....

Regards,
JuAn