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Type: Posts; User: Philips - Thomas

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  1. SmartTV Portal Maintenance - 26th Februar 2015

    Hi,

    on Thursday the 26th Februar from ~9am CET we are doing Maintenance work on the SMartTV Portal.
    It means that fur about ~1hr the App Gallery and Netflix wont work.

    Best
    Thomas
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    Hello Milda, can you please rephrase your...

    Hello Milda,

    can you please rephrase your Request into the English Language so we can understand your Question.

    Thanks
  3. Hi, well i dont have the samsung devices near...

    Hi,

    well i dont have the samsung devices near me neither do i have your specific Device.
    Did you try it with any other Smartphone Brand?
    In any case, please get in touch with your local Service...
  4. Hi, the requested feature is not supported....

    Hi,

    the requested feature is not supported. The App
    can program recordings via WiFi in the home network BUT not via mobile data
    networks due to certain system limitations.

    Best Regards
    Thomas
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    Hi, please do a full reinstallation of the TV....

    Hi,

    please do a full reinstallation of the TV.
    Besides that, no there is no option to install 3rd Party Apps.

    Thomas
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    Hi, no you cant install any plugins. Best...

    Hi,

    no you cant install any plugins.

    Best Regards
    Thomas
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    Hi rainbow, please do a full reinstallation of...

    Hi rainbow,

    please do a full reinstallation of your TV and please make sure the TV has the correct Time and Date.

    Thanks
    Thomas
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    Hi, i can say that there is work in behind,...

    Hi,

    i can say that there is work in behind, from our Side and on netflix Side but i can not tell more details.

    Thomas
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    Hi, please check which Software you ran on...

    Hi,

    please check which Software you ran on your TV.

    Thanks
    Thomas
  10. Hi, which TV do you own and in which Country...

    Hi,

    which TV do you own and in which Country do you live?

    Thomas
  11. App Gallery Update (13. Feb 2015)

    Dear all,
    on Friday, 13th Februar from 3am CET onwards the App Gallery will not be available.
    estimated duration is 7Hrs.
    Already installed Apps can still be used.
    Thomas
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    new on SMartTV: NPO (NED)

    Dear all,

    im introducing this new App for you:
    "NPO" in the Netherlands.

    - Uitzending Gemist of the Dutch Public
    Broadcasting

    Available for all Devices.
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    Hi, i have forwarded the Case to our Dev Team...

    Hi,

    i have forwarded the Case to our Dev Team but so far i have no answer.

    Thomas
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    Hi, TV: 3200, is it 3208? If yes, this TV is...

    Hi,

    TV: 3200, is it 3208?
    If yes, this TV is not capable of doing SmartTV.

    Best regards
    Thomas
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    Hi, you can check for JSON Commands:...

    Hi,

    you can check for JSON Commands:
    http://jointspace.sourceforge.net/

    Best Regards
    Thomas
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    Good Morning, can you confirm, the Issue is...

    Good Morning,

    can you confirm, the Issue is still present?

    Thomas
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    Hi, sadly this is true then. The App does not...

    Hi,

    sadly this is true then.
    The App does not work anymore with older TV'S then from 2013.
    App Developers have redone the App to make it future-proof which sadly also means that older Devices...
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    Hi Guys, thanks for sharing the Informations....

    Hi Guys,

    thanks for sharing the Informations.
    Our Dev's are looking into it.

    I'll keep you posted.

    Thomas
  19. Hi, the TV only Supports the Youtube App +...

    Hi,

    the TV only Supports the Youtube App + DLNA Services.
    As wrtten in the post before, enable DLNA Support in Plex and then on the TV go to Home > Browse Network.

    Best Regards
    Thomas
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    Hi, the TV Hardware is not capable of using...

    Hi,

    the TV Hardware is not capable of using this connection so there is sadly no way to get it working.

    Thomas
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    Hi, im sorry but this authentication method is...

    Hi,

    im sorry but this authentication method is not supported on the TV.
    You need to have a free/running Internet Subscription shared in the Homenetwork via a Router or a Hotspot without any...
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    Hi, no i dont think so as most of the...

    Hi,



    no i dont think so as most of the major Services already use HTML5 or support us with their own SmartTV App.

    What i can say instead is, that we dont support Flash as it is a dead...
  23. Hi, this TV is fully HTML5 compatible, there...

    Hi,

    this TV is fully HTML5 compatible, there is no need for Flash as most of the major websites already changed to html5.

    Best Regards
    Thomas
  24. Hi, so TV is able to run HD (1080p) but only...

    Hi,

    so TV is able to run HD (1080p) but only when your Network is capable of handling such Streams.
    Means, the TV identifies your network Stream Bandwith and adopts the Quality.
    1080p is only...
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    Hi, which TV do you use? Thomas

    Hi,

    which TV do you use?

    Thomas
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