Search:

Type: Posts; User: Levinas

Page 1 of 2 1 2

Search: Search took 0.03 seconds.

  1. Philips, are you there? A reply would be...

    Philips, are you there? A reply would be apreciated. Thank you.
  2. Replies
    7
    Views
    552

    Rin, I don't think we ever get a response. This...

    Rin, I don't think we ever get a response. This is typical Philips way of customer service.
    This level of service is nothing new, and infact I was a bit sceptical to bying the BDP9700 after bad...
  3. Replies
    72
    Views
    4,609

    Unplug cord. Hold down power button for five...

    Unplug cord. Hold down power button for five seconds. Do a factory reset. I hope this helps?
  4. Replies
    72
    Views
    4,609

    Dear Toengel, The player freezes both with and...

    Dear Toengel,

    The player freezes both with and without USB connected. After the last factory reset, the player was fine for many days. It seems that the player hangs on something. After power down...
  5. Replies
    72
    Views
    4,609

    Mr. pink screen is back after a long break after...

    Mr. pink screen is back after a long break after factory reset. What I noticed was that the USB memory stick was lit up before power on. This is not the case when there is no pink screen. The power...
  6. There are too many small bugs still not ironed...

    There are too many small bugs still not ironed out in the new FW 4.22. Philips: why is this taking so long?Your competitors fix bugs in no time, for example did Asus release a new FW after just 3...
  7. The story continues... 9500, 9600 and now 9700...

    The story continues... 9500, 9600 and now 9700 took ages to fix. Why Philips want to offer this low level of support beats me.
  8. Replies
    72
    Views
    4,609

    New(?) bug in 4.22: Player freezes and woan't...

    New(?) bug in 4.22:
    Player freezes and woan't power down. The player hangs. Only soulution is to pull the power cord.
    This happens when streaming music and when there is a playlist. The player...
  9. After a Factory reset, the pink screen has not...

    After a Factory reset, the pink screen has not showed up during this weekend. I hope it is solved.
    Rin, me too. I'm getting fed up with the lack of effort from Philips. It should not take months to...
  10. Replies
    72
    Views
    4,609

    TW980 Thank you for your help in this matter...

    TW980
    Thank you for your help in this matter Toengel.
    On another note, Asus came out with a new FW witch didn't function optimaly, there where no bugs. Two days later they relleased the new version...
  11. Replies
    72
    Views
    4,609

    Please add audio sync problem as described on...

    Please add audio sync problem as described on other thread, also add the pink screen, please.
  12. Replies
    7
    Views
    552

    Rin, I have the same problem as you described....

    Rin, I have the same problem as you described.
    How hard can it be to fix this issue? It shoulden't take months and months.
    It's almost come to the point where I will begin to make my own FW. :p...
  13. Dear Philips, Can I propose to let some of us...

    Dear Philips,

    Can I propose to let some of us be beta testers before you release new FW's?
    We have both the time and passion for this kind of things.

    Thank you.

    /J.
  14. Replies
    72
    Views
    4,609

    I'm using HDMI connected directly to the...

    I'm using HDMI connected directly to the projector.
    The purple screen is there right at the power up. No "Philips screen" or nothing, just the color purple. This is before I try to play a Bluray....
  15. Replies
    72
    Views
    4,609

    This issue never happened with FW 4.19, but with...

    This issue never happened with FW 4.19, but with the revisions before and now also on FW 4.22.
    It's quite anoying, and it should not be like this. My other Bluray devices are working 100% all the...
  16. Replies
    72
    Views
    4,609

    Hello, I'm using an Epson projector, and yes...

    Hello,

    I'm using an Epson projector, and yes I'm experience a pink screen.
    I also had this issue before the FW 4.19, and now it's back.
    Do you have any idea why? The power cord has to be removed...
  17. Replies
    72
    Views
    4,609

    I can confirm the same error. I've tried to...

    I can confirm the same error. I've tried to upg_all and done a factory reset.
  18. Replies
    72
    Views
    4,609

    The pink screen, which I did not experience at...

    The pink screen, which I did not experience at all with FW-release 4.19 is back (I got it in previous FW-releases).
    The only solution is to take out the power cord to reset. Why is this bug back?
    ...
  19. Replies
    72
    Views
    4,609

    Hurray! ;) I hope to see some new features in...

    Hurray! ;)

    I hope to see some new features in the next release. It's is also better to have many FW upgrades, than to wait for the Big One!
  20. Replies
    3
    Views
    213

    Dear Philips, Thank you for the update. I've...

    Dear Philips,
    Thank you for the update. I've managed to fix the main board myself. However it was not an easy task due to the fact that your service manual has left out the main board. Is this...
  21. Replies
    3
    Views
    213

    BDP9700 service

    Dear Philips,

    I have a broken main board, and all you can offer is a complete new player. You don't support servicing this player, you say. This is not good for the enviroment. Further I could...
  22. Replies
    72
    Views
    4,609

    The lack of response offends me. It is impolite...

    The lack of response offends me. It is impolite to treat your customers this way donít you think Philips?
    When streaming movies through my NAS, I have to pause the movie every 5 minutes to get it to...
  23. Replies
    72
    Views
    4,609

    No answer from Philips and no date for the new FW...

    No answer from Philips and no date for the new FW release. Do you take your customers seriously at all?
  24. Replies
    72
    Views
    4,609

    "We have taken note of all your comments and...

    "We have taken note of all your comments and issues and our Development Team will implement a solution in the future firmware release."
    Ok. So when can we expect a working BDP9700? I'm getting...
  25. Sticky: Dear Philips, Can I ask when we can expect to...

    Dear Philips,

    Can I ask when we can expect to have a new Firmware upgrade?
    Thank you.
Results 1 to 25 of 47
Page 1 of 2 1 2