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Which means the tech team had not read Philips' description of the settings infos written in their user manual; instead, it relies on forum members to come with new ideas on how to solve the problem,...

Yes I remember you already mentioned that; and I tried: opening a terminal shows a window with my computer name, and no other folder, there's only one line and no way to change to the usb drive; plus...

Sorry, I might not be geek enough, but I don't understand what are hidden Mac specific files; the usb is of course already empty, and formatting it erases everything, as far as I know. If that's not...

I tried this a bit differently: asked a friend of mine who works on PC to download the file for me, unzip it, and send it by mail; which he just did; I then entered directly (not even putting it on...

You are right, actions are totally similar; zip files automatically unzip after downloading, which gives us the correct file: PHILIPS_DCM580_V45_20111026.MCS, whether we download its french or...

Help for Mac users please

Reposting:
My device is a DCM580/12
I don't succeed; I downloaded the latest firmware, and all the device can tell is either NO FILE, or "reading" and "reading" till I...

Not for everyone
Anybody help? Please see my previous post

Thank you for your answer, but I did that already, having read your previous advices.
As I said, it just doesn't work: formatting with FAT leads to NO FILE, whether it is the french or the english...

I don't succeed; I downloaded the latest firmware, and all the device can tell is "reading" and
"reading" till I quit after half an hour; I am on a Macintosh, OS10.6, tried to format the usb stick...