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  1. Replies
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    Then first explain why customers who purchased...

    Then first explain why customers who purchased Philips TVs from Philips dealers needs to contact Viaplay.

    Why is the content provider Viaplay accountable for the manufacturer Philips selling not...
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    Thomas, not a word in all of that from you about...

    Thomas, not a word in all of that from you about economic compensation to the Philips customers who was deceived.

    Now, will there be any economic compensation from Philips to the customers? ...
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    Thomas, not a word in all of that from you about...

    Thomas, not a word in all of that from you about economic compensation to the Philips customers who was deceived.

    Now, will there be any economic compensation from Philips to the customers?
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    Conclusions: 1. Philips has probably been...

    Conclusions:

    1. Philips has probably been lying about the work on the Viaplay app all along.

    2. Never trust a word from Philips.

    3. Don't ever again buy a Philips product.

    4. Look att...
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    That doesn't really say much, if anything. ...

    That doesn't really say much, if anything.

    Now, is there any real, serious work going on at Philips to develop a working Viaplay app for the Philips TV models manufactured in 2012 and 2013?

    Is...
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    Is there anyone at Philips Forum Moderators that...

    Is there anyone at Philips Forum Moderators that would care to answer what is going on regarding the Philips Viaplay app? Including models manufactured 2012 and 2013?

    I can see that the situation...
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    That was 3 weeks ago. What's happeníng?

    That was 3 weeks ago. What's happeníng?
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    “At this point in time we cannot give any exact...

    “At this point in time we cannot give any exact indication as to when the service will be available again”

    “sadly we dont have an indication right now when the App will be live.”

    “as sad as it...
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    This ”no news” and “no further comment” thing is...

    This ”no news” and “no further comment” thing is more than a bit strange. Why all this secrecy? Is there any actual work going on by technicians on a daily basis? Or is the department for the...
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    “At this point in time we cannot give any exact...

    “At this point in time we cannot give any exact indication as to when the service will be available again”

    “sadly we dont have an indication right now when the App will be live.”

    Now the...
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    Hi, sadly we dont have an indication right...

    Hi,

    sadly we dont have an indication right now when the App will be live.

    I will inform you as soon as there is any Info

    Thomas

    ..........
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    Even if Philips seems to have been hit by...

    Even if Philips seems to have been hit by lorryfulls of unknown unknowns and have no clue as to how to deal with them, it's good to have a continuous flow of information about the app build progress...
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    A week has passed and there's neither a working...

    A week has passed and there's neither a working Viaplay app nor any news about the build progress.

    When will there be a working app available?
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    This is what Philips told the consumer in June...

    This is what Philips told the consumer in June 2012:

    "Philips TV strives to offer its customers unlimited entertainment at the users command. Therefore we are particularly proud of the partnership...
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    This has a ring of Viaplay forever gone about it....

    This has a ring of Viaplay forever gone about it.

    What's the technical problem about, really? Nothing that affects the viewer experience anyway, since Viaplay's been working fine on my TV both...
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    No change today either. The Viaplay interface is...

    No change today either. The Viaplay interface is open, the same posting "no longer available" is up, still no explanation for the action whatsoever and Philips TV owners are not allowed to watch...
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    No change today. The Viaplay interface is open,...

    No change today. The Viaplay interface is open, the same posting "no longer available" is still there, no access to the videos and no explanation for the action whatsoever. The way of things gets you...
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    Viaplay's gone! Again! After updating on...

    Viaplay's gone! Again!

    After updating on August 1 I got access to Viaplay again after the shutdown of a couple of weeks. Viaplay's been working fine since then. Never had any problems before the...
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    Problems: The update file downloads to the...

    Problems:

    The update file downloads to the computer, I copy the file to the USB drive and then I connect the drive to the TV, the USB site opens, the update file doesn't show though and there's no...
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    MODEL NO: 42PFL6007T/12 No recent update and...

    MODEL NO: 42PFL6007T/12

    No recent update and none available right now.
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    The last day of July today and still no Viaplay...

    The last day of July today and still no Viaplay service.

    Any new time frame for the app?
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    Is this work still on track in time? Viaplay...

    Is this work still on track in time? Viaplay doesn't seem to know about it at all?

    The Viaplay service is now effectively closed down - and that's even earlier than scheduled.
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