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I eventually got mine replaced but had to go to the very top before getting a satisfactory solution. The fact that returning it to the dealer is ignoring the fact that the goods were faulty (surely...

Ok now seriously not happy....emailed phillips and told them of problem...they first suggested I buy a lens cleaning kit (been there done that got the t-shirt), was then advised to contact one of the...

k my serial number for my BDP3100/05 is KX1A1006610687 the firmware is system sw:1.42
Mac:00-1C-50-2D-E6-3E
EANs
5 055201 812186 Cargo
5 051368 207636 The Italian Job
5 050582 726053 Shaun of...

Also can't help noticing that the first disc that refused to work was Doctor Who series 5 disc 1 and pinkangel's problem started with a Doctor Who disc also.

I actually updated the firmware after the problem started in case the update would get the discs working again.....bought 3 more discs brand new yesturday and none of them play either....at work at...

I am having the same problem with the BDP3100/05 model...I only bought it 3 months ago in the HMV sale and last week it rejected all the Blue Rays I have bought...it plays dvds fine. I have updated...