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Type: Posts; User: Philips - Sarka

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  1. Replies
    4
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    115

    Hello, I am sorry about that. Please try...

    Hello,

    I am sorry about that. Please try following link: http://switch.dl.sourceforge.net/project/songbird.mirror/Songbird%202.2.0/Songbird_2.2.0-2453_windows-i686-msvc8.exe

    In free Songbird...
  2. Hello Aniko, Thank you for information....

    Hello Aniko,

    Thank you for information. Unfortunately, your player does not support playlists such as m3u because it does not support MTP mode. Only 3 on-the-go playlists are supported.

    A...
  3. Hello Dario, Thank you for information. Can...

    Hello Dario,

    Thank you for information. Can you please answer following questions as well?

    - Can you provide a mediaInfo from your files?
    - Do you use usb 2.0 HDD?
    - Have the playback ever...
  4. Replies
    4
    Views
    115

    Hello Ikulas, Thanks you for your post. Have...

    Hello Ikulas,

    Thanks you for your post. Have you tried to test it with the free open source Songbird (not Philips Songbird)?

    Here is the link for a download from Free Songbird:...
  5. Replies
    2
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    106

    Hello Ikulas, Can you please let us know a...

    Hello Ikulas,

    Can you please let us know a model number of your player? Which software do you use?

    Thanks.

    Kind regards,
    Philips Moderation Team
  6. Hello Marcel, Thanks for the post. I would...

    Hello Marcel,

    Thanks for the post. I would suggest you to have a look at the following FAQ:...
  7. Replies
    1
    Views
    71

    Hello, Thank you for posting here on the...

    Hello,

    Thank you for posting here on the forum. Can you please let me know what is the LED colour of the speaker during/after pairing?

    I would recommend you to erase the bluetooth connection...
  8. Replies
    10
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    408

    Dear loyab, Thank you for the update of...

    Dear loyab,

    Thank you for the update of information. Have you tried to check Deezer availability on the PC as suggested by Volume?
    Unfortunately, it's not possible to downgrade AirStudio+ app.
    ...
  9. Hello MrLedeni, Thanks for posting. Can you...

    Hello MrLedeni,

    Thanks for posting. Can you please let me know a software version installed on your BDP?

    Kind regards,
    Philips Moderation Team
  10. Hello Aniko, Thank you for posting on the...

    Hello Aniko,

    Thank you for posting on the forum. Can you please send me a private message with a serial number of your player?

    Thank you very much.

    Kind regards,
    Philips Moderation Team
  11. Replies
    4
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    182

    Hello Rasmus, Can you please confirm a...

    Hello Rasmus,

    Can you please confirm a firmware version of your soundbar?

    Thank you.

    Kind regards,
    Philips Moderation Team
  12. Hello rbos, Thank you for the information. I'm...

    Hello rbos,

    Thank you for the information. I'm afraid you will need to contact a retailer or your local service centre to have a repair arranged.

    Sorry for any inconvenience this may cause.
    ...
  13. Replies
    9
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    378

    Hello asleorama, Thank you for udpated...

    Hello asleorama,

    Thank you for udpated information. In this case, I would strongly recommend you to contact a dealer or your nearest local shop to have the unit checked.

    Kind regards,
    Sarka
  14. Hello rbos, Can you please let me know a...

    Hello rbos,

    Can you please let me know a software version of your HTB?
    Is the software on your TV also up to date?

    Kind regards,
    Philips Moderation Team
  15. Replies
    1
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    77

    Hello Koizumi, the headphones come with a...

    Hello Koizumi,

    the headphones come with a storage pouch and there's no hard case made by Philips available I'm afraid.

    Kind regards,
    Philips Moderation Team
  16. Replies
    7
    Views
    274

    Dear NigelP, The error message on TV means...

    Dear NigelP,

    The error message on TV means that developers of the application have not configured it correctly for Facebook access. Facebook or the developers of this application are working on...
  17. Replies
    2
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    145

    Hello Odovi, Have you tried to reset a player...

    Hello Odovi,

    Have you tried to reset a player as explained on the link below?
    ...
  18. Hello again, SHB9150 is not waterproof and not...

    Hello again,

    SHB9150 is not waterproof and not suitable for sweat and sport. I would definitely recommend you to use special sport headsets!

    Please, have a look at the links included below:...
  19. Replies
    1
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    65

    Hellp slayer, Thank you for contacting us. I'm...

    Hellp slayer,

    Thank you for contacting us. I'm afraid you will need to contact a retailer or your local service centre to have a repair arranged.

    Sorry for any inconvenience this may cause.
    ...
  20. Hello natouz, Thanks for the post. Let me...

    Hello natouz,

    Thanks for the post. Let me double check this with our team.

    Kind regards,
    Philips Moderation Team
  21. Replies
    10
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    408

    Dear loyab, Have you managed to solve the...

    Dear loyab,

    Have you managed to solve the issue?

    Thanks for update.

    BR,
    Sarka
  22. Dear Users, There is no active discussion on...

    Dear Users,

    There is no active discussion on this topic for quite some time. Therefore, we may close the topic for the moment. In case you want to discuss further, you may start a new topic or...
  23. Replies
    6
    Views
    319

    Hello Daniel, Thank you for contacting us. It...

    Hello Daniel,

    Thank you for contacting us. It is difficult to say if the device is still repairable. However, I would recommend you to contact our UK Consumer Care and they would be able to assist...
  24. Hello klacy, Thanks for contacting us. Can you...

    Hello klacy,

    Thanks for contacting us. Can you please let me know how did you conntect your Bose docking station speakers to the dock?
    DS8530 does not have a bluetooth, so I'm afraid it won't be...
  25. Hello, Thank you for the information. This is...

    Hello,

    Thank you for the information. This is not a normal behaviour, I would recommend you to contact a retailer or your local service centre to have the unit checked.

    Sorry for any...
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