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Type: Posts; User: jdiamond

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    Errrmmm, no they didn't I had to phone to get a...

    Errrmmm, no they didn't I had to phone to get a call raised weekend before last and then I had to chase up this weekend - you seem to have an aversion to contacting your customers by phone.

    I have...
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    I have sent you my phone number

    I have sent you my phone number
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    I am in the UK

    I am in the UK
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    Amazon will not take the faulty goods back after...

    Amazon will not take the faulty goods back after 30 days and said I have to contact Philips which is what I have done. So I need you to help me exchange the faulty goods for a new soundbar.
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    How can you tell what version of FW is installed?

    How can you tell what version of FW is installed?
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    HTL5120 stopped working and won't reset

    I bought the HTL5120 in December 2013 and connected it via the HDMI ARC slot and it worked find for a couple of months and then it just stopped working today. In fact I have had the same problems...
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