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Dear Djreadie,

Welcome to the forum :-)
We've analysed your issue and came to the conclusion that unfortunately it needs to be repaired in a service.
Please refer to the Philips official website...

Dear All,


A software version: V5.19S has now been released.
Benefits:

• Bugfix for not starting the playback when the PRESET-key on the main unit is pushed (e.g. for stations like Skyradio,...

@ Zefra and @ Froschl,

My advice would be to contact Consumer Care teams in your respective countries on this matter ( I do not know where you are from) as there is nothing more that could be done...

Hello K_C

We are sorry to hear that you are not fully satisfied with our product. However, we would like to thank you for sharing your opinion, as constructive feedback is very important to us in...

Hi Steffie,

Welcome to the forum! :)

Could you please PM me the model and serial number of your device so that we can look further into it?

Thanks!
Best,
Joanna

Dear Users,

I understand you might be confused by the PMs, let me try and explain as this was nowhere near the effect I was intending to create. The reason behind me sending a PM to one user was...

Hi Frode,

Thank you very much for your answer. Please refer to the PM I'm just sending you and let me know if you're interested :)

Regards,
Joanna

Hello Flekven and welcome to the forum! :-)

Could you please provide us with some more details, as we want to help you resolve the issue. Namely:
1. Have you upgraded your device to the latest...

Dear Users,

Could you please send me the mp3 file via www.wetransfer.com? If you type the username and sender as yourself, you can then copy the URL and paste it in a private message to me. Or if...

Dear Seanparker,

It is indeed a known issue to us, into which we are currently investigating. As we have already informed you, we will notify you as soon as a solution is proposed.

We are sorry...

Dear All,

Could you please PM me with the serial number of your devices as we want to investigate into the issue further.

Many thanks for your cooperation.
Best,
Joanna

Dear Users,

Please remember to always include the model number of your device in your first post. That way, you will save your and other users' time and could expect to get an answer sooner.
...

Dear Users,

Please remember to always include the model number of your device in your first post. That way, you will save your and other users' time and could expect to get an answer sooner.
...

Dear Users,

Please remember to always include the model number of your device in your first post. That way, you will save your and other users' time and could expect to get an answer sooner.
...

Dear Users,

Please remember to always include the model number of your device in your first post. That way, you will save your and other users' time and could expect to get an answer sooner.
...

Dear Jphendrick

Please refer to the private message I have just sent you.

Kind Regards,
Joanna

Hello Jphenrick,

I have just received the news that a Napster upgrade can be exprected from the end of April.

Hope this answer helps,
Best regards,
Joanna

Dear Users,

Thank you for your patience and sorry that you have waited for a reply, but your queries were being consulted with the development team.
@Zefra, Jphenrick, Chrisdude- please check...

Dear K1200rs,

Many thanks for sharing your opinion on the product. The Philips team are really happy to hear you're satisfied with it!

:)

Best regards,
Joanna

Hi All,

Thank you for your constructive feedback. I have passed your suggestions to the Philips Development Team which is working on improving our products.

Your opinion is much appreciated.
...

Dear Kamil,

I have just sent you a PM, please check your inbox.

Regards,

Joanna

Hello Lockedown45,

I can confirm that the GoGear Maxtreme has never been launched in any country. However, if you're still considering buying a portable multimedia player, have a look at our wide...