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  1. Replies
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    Eventually I've got a stick from Philips...

    Eventually I've got a stick from Philips –*problem is solved, thanks everyone who helped!

    If the volume problem appears, I will come back here – hopefully not.

    @Philips team: sorry for judging...
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    Hi SLavigne Thanks for your support. I tried...

    Hi SLavigne

    Thanks for your support. I tried with this link, did all the same, still NO FILE. I will need to buy another USB stick (the 4th!!!) but want to be sure, that this one will work fine,...
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    Well, I have tried 3 different usb sticks - none...

    Well, I have tried 3 different usb sticks - none worked so far. What specifics must the usb stick meet? Why does it depend on the stick???
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    Hi, the stick is absolutely empty, reformatted in...

    Hi, the stick is absolutely empty, reformatted in FAT. I read the whole 21 pages of this forum and tried all potentially successful methods and realize, I'd better believed in astrology!
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    Tried once more with the unzipped file saved on...

    Tried once more with the unzipped file saved on Windows 7 on a clean stick without any other files on it and the Philips device said READING on the screen but nothing else ever happened (after hours...
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    Could anyone at Philips send me the unzipped...

    Could anyone at Philips send me the unzipped firmware as well, please?
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    Thanks for summarizing kwinnie. I tried the...

    Thanks for summarizing kwinnie. I tried the FinderCleaner *it did not work. I even tried a usb from a windows user friend *still NO FILE on the DMC580 display. I am giving up, give the device away....
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    Hi Cassandra Even more frustrating: a friend...

    Hi Cassandra

    Even more frustrating: a friend (windows pc user) of mine downloaded the firmware from your site, saved it on his oldest usb stick, which he previously FAT-formatted –*and it still...
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    This ist just incredibly stupid. I will never buy...

    This ist just incredibly stupid. I will never buy any thing from Philips again. Probably will ban Apple too!
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    This I do not understand at all as well *why...

    This I do not understand at all as well *why more problems using zip?

    MY PROBLEM IS STILL NOT SOLVED!
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    Hi Toengel Interesting point. What would be...

    Hi Toengel

    Interesting point. What would be the solution then?

    Thanks for your help,
    Rich
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    Fine. Thanks Cassandra, thanks Philips team. I...

    Fine. Thanks Cassandra, thanks Philips team.

    I do not think that this is a big issue. In the meantime, I will try to save the firmware on a windows computer to my stick... and see, if this works.
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    Thanks kwinnie, I share your views. But I really...

    Thanks kwinnie, I share your views. But I really did what I was asked to:


    USB is absolutely empty, just the firmware in it
    format was FAT16 on stick one (did not work)
    format was FAT32 on...
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    ludodolela, did you download and save the...

    ludodolela, did you download and save the firmware on a mac / apple computer?
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    Help for Mac users please

    Seems philips only supports windows users even though the device is made vor an apple product.-)

    WOULD PLEASE SOMEONE FROM PHILIPS GIVE CLEAR INSTRUCTIONS FOR MAC USERS

    My device neither...
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    Clarification please

    Could someone from Philips team please let us know, if the firmware to fix iOS5 bug is available and if yes, where?

    If not yet, what is the time frame???
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    Thanks for the good news! Hope you will...

    Thanks for the good news!

    Hope you will release the firmware soon* I am sick and tired listening to stupid radio stations (there are no others.-)
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    nainar, could you post the link to the apple...

    nainar, could you post the link to the apple forum?
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    Post on facebook

    Everyone unhappy with the incompatibility of Philips DCM580 soundtower post your experience on Philips facebook page: http://www.facebook.com/philips?sk=wall&filter=1
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