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Type: Posts; User: pjm

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  1. Replies
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    I got a response from philips ceo, they are going...

    I got a response from philips ceo, they are going to tackle this problem now!

    And after trying to connect my device is working, fantastic.
    Thanks Frans!
    Hopefully you install better procedures...
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    I just send a message to the ceo of philips to...

    I just send a message to the ceo of philips
    to get attention for the streamium problem.
    I expect he will take actions to solve the issue asap.
    Keep your fingers crossed ...
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    Thanks Oscar for this information, I wonder why...

    Thanks Oscar for this information, I wonder why it took so long
    to communicate this.
    Still it is very unprofessional not giving the plan and planning to solve this issue!
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    I just chatted with the service support but the...

    I just chatted with the service support but the issue is too technical for them
    So it is a waiste of time to follow that procedure, as others in this forum already experienced
    I got a phone number...
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    Still no internet radio connection with my...

    Still no internet radio connection with my sla5520.
    I used to work with philips, at the PROFESSIONAL HEALTHCARE division.
    If our support and service was as lousy as the support experienced with...
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    sla5520, no internet stations, i.e. list of stations is empty

    To my opinion Philips does not really understand what service support and client focus means.
    This situation now lasts for more than 3 weeks, and no response from Philips about the cause and
    the...
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    I have the same problem (no internet radio...

    I have the same problem (no internet radio stations) on my SLA5520 for some weeks now.
    This is really an annoying situation and Philips service is not acting in a client friendly way as you
    all...
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