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  1. Hi titatovernaar, Are you referring to the...

    Hi titatovernaar,

    Are you referring to the WiFi Smart Screen function?

    I can confirm, that if so, this is currently only supported on Apple devices.

    Best,

    Rafe
  2. Hi Aptekaria, Sorry to see you're having...

    Hi Aptekaria,

    Sorry to see you're having problems with the sound on your TV!

    Can you confirm whether you have tried any other sound output connections, for example the headphone socket?
    ...
  3. Hi newguy, Sorry to see you're having problems...

    Hi newguy,

    Sorry to see you're having problems with your TV and PC connected by HDMI :(

    Can you confirm whether you have connected anything else to the TV via HDMI? And if so, have you...
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    Hi dajode, Sorry for our delay in contacting...

    Hi dajode,

    Sorry for our delay in contacting you.

    We'd really like to help you resolve the issues you're experiencing, so please see the PM that I've sent you :)

    Rafe
  5. Hi marion001, Sorry to see you've been having...

    Hi marion001,

    Sorry to see you've been having problems with your TV.

    It's worth noting that the 3D should work on all HDMI devices. As long as it's receiving the right signal, its automatic.
    ...
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    Hi plaums, Sorry to see you're having problems...

    Hi plaums,

    Sorry to see you're having problems with the picture on your television :(

    Can you confirm what sources this is occuring on, and how you are connected to your external devices?

    Is...
  7. Hi marcel1964, What you're describing would...

    Hi marcel1964,

    What you're describing would suggest that the problem lays with the Humax box, unfortunately :(

    Have you confirmed with them if this is a common problem, at all?

    Rafe
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    Hi Jakub, Sorry for the delay in responding! ...

    Hi Jakub,

    Sorry for the delay in responding!

    Can you please confirm that you have the most up to date software on your television, and confirm you are connected via HDMI?

    Have you tried at...
  9. Hi mccrimmon, Sorry to see you're having...

    Hi mccrimmon,

    Sorry to see you're having problems with the USB functionality :(

    Can you confirm the size of the USB pens you're trying to use, please?

    Also, have you tried with varying sized...
  10. Replies
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    Hi Vothros, You will need to speak with...

    Hi Vothros,

    You will need to speak with Philips near you so they can find you a retailer :)

    Can you confirm that you're in Greece? :)

    Rafe
  11. Hi Quayrida, Sorry to see you're having...

    Hi Quayrida,

    Sorry to see you're having problems with your television and sound bar :(

    I can advise, that with the 40PFL4706, the best way to get sound from the TV is to connect it to the sound...
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    Hi Giedrius0, Sorry to see you're having...

    Hi Giedrius0,

    Sorry to see you're having problems there :(

    Can you confirm how you're connecting the speakers to the television, and which connection the speakers have?

    Thanks :)

    Rafe
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    Hi johndk, Sorry for the slight delay in...

    Hi johndk,

    Sorry for the slight delay in responding.

    Please do contact the Danish support team using this link and they'll be able to try and organise a solution for you :)

    Rafe
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    Hi both, and anyone else reading :) Are you...

    Hi both, and anyone else reading :)

    Are you guys still experiencing the same problems?

    We'd like to look into this a little further for you if so.

    I look forward to hearing your feedback,
    ...
  15. Hi Old Gripe, Welcome to the forum :) Sorry...

    Hi Old Gripe,

    Welcome to the forum :)

    Sorry to see you've experienced a bit of a possible problem with your television!

    I would say that the best thing to do in this instance is get us to...
  16. Replies
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    Hi drunk munky, Sorry to see you're...

    Hi drunk munky,

    Sorry to see you're experiencing problems with your television.

    Can you confirm this is happening on all sources?

    I think this is probably going to be something we will want...
  17. Hi marcel1964, Sorry to see you're having...

    Hi marcel1964,

    Sorry to see you're having problems with your TV and Humax box.

    Can you confirm whether this problem with any other devices connected by HDMI in the same ports? :)

    Best,
    ...
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    Hi johndk, Welcome to the forum :) Sorry to...

    Hi johndk,

    Welcome to the forum :)

    Sorry to see you're having problems with your television. It seems like this is something we would need to take a look at in order to fully diagnose the...
  19. Hi fsaraiva, Do you have a Philips universal...

    Hi fsaraiva,

    Do you have a Philips universal remote control, or is it from a different brand? :)

    Rafe
  20. Hi suntzutzu, Sorry to see you're having a few...

    Hi suntzutzu,

    Sorry to see you're having a few problems getting your speakers to work just right :(

    Can you let me know which connections your speakers have? Then I'll be able to work out the...
  21. Hi ariel, Welcome to our forum :) Sorry to...

    Hi ariel,

    Welcome to our forum :)

    Sorry to see you're having a bit of trouble there.

    Please remember that your television only has one tuner, so if you have your analogue aerial to its...
  22. Topic: jim58

    by Philips - Rafe
    Replies
    3
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    948

    Hi Jim58, Really sorry to see you're having...

    Hi Jim58,

    Really sorry to see you're having problems with your set :(

    Can you confirm that you've got the latest software version installed on it?
    Also, please could you just confirm the full...
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    Hi rockmarko, Sorry for the delay in...

    Hi rockmarko,

    Sorry for the delay in responding.

    Unfortunately we don't support monitors on this forum, but I can get you a telephone number of who best to call for support. If you let me know...
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    Hi denmark, Welcome to our forum :) Sorry...

    Hi denmark,

    Welcome to our forum :)

    Sorry to see you're having problems with your remote control.

    I think the best thing to do in this instance is contact the Danish team who will be able to...
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    Hi sonyagiova, Sorry to hear that you're...

    Hi sonyagiova,

    Sorry to hear that you're having problems with your television.

    How long has this been happening?

    I would like to advise that contacting the Philips technical support team is...
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