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Type: Posts; User: evan.spier

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  1. Thank you very much. I followed the steps,...

    Thank you very much. I followed the steps, basically removed my cameras from my account, and set them back up again, Notifications and Alerts are working on both cameras.

    IOS badge app icon...
  2. Thanks Joanna, I will attempt that fix and...

    Thanks Joanna,

    I will attempt that fix and update this thread with the results.

    kind regards,
    Evan
  3. Sticky: Hi, Thanks for that update. I did try...

    Hi,

    Thanks for that update. I did try increasing my alert levels but it made no difference.My Motion alert was already set at 100%, I increased the Audio to 85%, no change.

    I note there has...
  4. Hi, It has been nearly 2 weeks since the last...

    Hi,

    It has been nearly 2 weeks since the last update from Philips stating that Philips Dev Team are looking at the issue.

    Surely there must have being some progress on the issue made at this...
  5. Sticky: Hi, It has been nearly 2 weeks since the last...

    Hi,

    It has been nearly 2 weeks since the last update from Philips stating that Philips Dev Team are looking at the issue.

    Surely there must have being some progress on the issue made at this...
  6. Thanks for the Update Tereza Cheers, Evan

    Thanks for the Update Tereza

    Cheers,
    Evan
  7. Sticky: Thanks for the Update Tereza. Happy to hear the...

    Thanks for the Update Tereza. Happy to hear the issues are being actively investigated.
  8. Sticky: Has there being any further updates or fixes that...

    Has there being any further updates or fixes that we can try?

    I have installed the latest application software version over the weekend. Restarted both my cameras but the problem is still the...
  9. Has there being any further updates or fixes that...

    Has there being any further updates or fixes that we can try?

    I have installed the latest application software version over the weekend. Restarted both my cameras but the problem is still the...
  10. Hi, Thanks for the reply. No unfortunately...

    Hi,

    Thanks for the reply. No unfortunately there are no dropbox recordings happening at the moment either. A while ago though I did notice I wasn't getting alerts, but there were recordings being...
  11. Hi, Yes I have tried turning alerts on and off...

    Hi,

    Yes I have tried turning alerts on and off from both my iphone and ipad. No change to the problem.

    Regards,
    Evan Spier
  12. Sticky: Hi, Yes I have tried turning alerts on and off...

    Hi,

    Yes I have tried turning alerts on and off from both my iphone and ipad. No change to the problem.

    Regards,
    Evan Spier
  13. Hi, I got the Duo Pack Cameras. Both Cameras...

    Hi,

    I got the Duo Pack Cameras. Both Cameras firmware have been updated to 6.5. My InSight IOS app version is 2.2.1, and my IOS version is 6.1.3

    Since these firmware and app updates, the...
  14. Sticky: Hi, I got the Duo Pack Cameras. Both Cameras...

    Hi,

    I got the Duo Pack Cameras. Both Cameras firmware have been updated to 6.5. My InSight IOS app version is 2.2.1, and my IOS version is 6.1.3

    Since these firmware and app updates, the...
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