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1. You should check the audio codec from the mkv files, if it's DTS it will not play. AC3, AAC etc will play. Or you external hard drive is not correctly formatted. Try NTFS.

2. No, subtitles are...

I don't know about the 8000 & 9000 series, but the 7000 series from 2010 and 2011 will be supported. If you want to know about the 8000 & 9000 series, I suggest you to call Philips and ask them.

I have a 2011 model, he was knowing that.

Hi,

I recently bought the 42PFL7676 and I wanted to play a mkv file with DTS audio and muxed subtitles and it didn't work. So I called the Philips customer support and they said that subtitles...

I spoke to a employee at Philips this morning and he said that subtitles (srt, ssa, ass etc.) and MKV with the DTS audio codec will be supported in the next firmware update. This update will be...