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There's no alarm set and I've now reset the device. So far the problem hasn't occured again. I somehow think the problem is something to do with the touchscreen as sometimes this is very unstable and...

Yes, everything is up-to-date.

Dear Philips Support,
Just lately I've been having the problem that my NP3900 spontaneously switches itself on and can only be switched off by pulling the plug. This has happened during the day,...