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  1. Replies
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    Hi, when the TV is connected, what IP Address...

    Hi,

    when the TV is connected, what IP Address do you get?
    (See Settings > Network Settings)

    Thanks
    Thomas
  2. Hi, if that happens on serveral apps, the only...

    Hi,

    if that happens on serveral apps, the only thing you can do is to reinstall the TV via the Home Menu > general settings.
    Note, all Recordings made so far are lost.

    Thomas
  3. Hi, "direct" Network is needed for Miracast....

    Hi,

    "direct" Network is needed for Miracast. However this is not a network you can connect through.
    For Screen mirroring, please use the Screen share Option on your Smartphone.

    Thomas
  4. Hi, simply share is an old app, offered some...

    Hi,

    simply share is an old app, offered some years ago with blu ray players etc.
    It is not to be used with TV products.

    Thomas
  5. Ambilight+Hue - Android Hi, you need to install the TV Remote App,...

    Hi,

    you need to install the TV Remote App, myremote does not support this Device.
    You can also use the Android TV Remote App from Google.

    Thomas
  6. TV Remote App - Apple Hi there, nono, this is the right place for...

    Hi there,

    nono, this is the right place for this Question ;)

    @Ethan, which App is it exactly you use?

    Thomas
  7. Hi, Skype/Microsoft has stopped its Service...

    Hi,

    Skype/Microsoft has stopped its Service for Smart TV's in general, so as sad as it is, there is no Skype on TV anymore.

    Thomas
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    Hi Edward, im sorry but New Zealand isnt...

    Hi Edward,

    im sorry but New Zealand isnt exactly the Region we can help out here in this Forum.
    In General: If the App isnt available it seems it is not supported (most of the Times due to DRM...
  9. Replies
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    Hi this TV does not use "Apps" in a way a...

    Hi

    this TV does not use "Apps" in a way a Smartphone does. Apps are Web based Service, they are not on the TV. Maybe your IPTV Provider will do a Smart TZV App for you, but as long as this is not...
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    Hi there, the TV itself is not able to do so....

    Hi there,

    the TV itself is not able to do so.
    you need another Device like a raspberry pi or amazon fire tv or any other multimedia Player to load the m3u file.

    Thomas
  11. Hi Janne, so you dont get any connection? Do...

    Hi Janne,

    so you dont get any connection? Do you see any Error Messages?

    Thomas
  12. 6000 series HI there, you can check to uninstall updates...

    HI there,

    you can check to uninstall updates for the "google play services".

    Regards
    Thomas
  13. Hi there, for trouble with the Remote pls...

    Hi there,

    for trouble with the Remote pls contact the local Service Center immediatly.
    Before that try:

    go to android Settings, running Apps, search for Google Play Services and uninstall all...
  14. Hi, the Voice Recognition is a major part of...

    Hi,

    the Voice Recognition is a major part of the Google API, even those TV's who dont have the Voice API installed have to show them according to google.

    Sadly there is no way to make use of...
  15. 7000 series Hi bogey, those Information is shared when you...

    Hi bogey,

    those Information is shared when you have an external Device connected to HDMI.

    Thomas
  16. USB Playback Hello mohammad, pls apologize the late reply....

    Hello mohammad,

    pls apologize the late reply. You mentioned that an USB Stick is not recognized but "ants to format"
    What do you mean by that?

    For Bluetooth, what do you want to connect via...
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    Hey Knasson, this sounds like a...

    Hey Knasson,

    this sounds like a receiption-related Issue.
    Means, receiptions is good enough for the TV to recognize that there is a Channel but not good enough to receive it in good Quality.
    As...
  18. HI, so which Version is it your TV is running...

    HI,

    so which Version is it your TV is running right now?

    Thomas
  19. Hi, the Site uses Adobe Flash for Videos. As...

    Hi,

    the Site uses Adobe Flash for Videos. As the TV does not support Flash, it is not capable of Displaying this Content. You can check if there is a HTML5 based Service or an Android App,...
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    Hi, android 6.x handles audio much better then...

    Hi,

    android 6.x handles audio much better then 5.x that is true. So while using apps audio output will be "better".

    Besides that, yes, it is planned to update the systems. Anyway there are not...
  21. Hi, when the App is on the Launcher, why not...

    Hi,

    when the App is on the Launcher, why not using this one?

    Thomas
  22. Hi, press and hold the OK Button on the Remote...

    Hi,

    press and hold the OK Button on the Remote while one of those shortcuts is selected.
    In the comming Menu you can change the order/remove Icons.

    Thomas
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    Hello Gianni, use the camera of your Phone and...

    Hello Gianni,

    use the camera of your Phone and record what you see on the Screen.

    Thomas
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    Hi, please do a full reinstallation of your...

    Hi,

    please do a full reinstallation of your TV.
    Settings, General Settings.

    Regards
    Thomas
  25. Hi, in such cases, go to the settings, general...

    Hi,

    in such cases, go to the settings, general settings and "reinstall" the TV.

    Thomas
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