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Type: Posts; User: ecazin

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  1. Sticky: Ina, any feedback from your...

    [/QUOTE]

    Ina,

    any feedback from your engineers ?

    I still haven't received any answer from you on the the trouble ticket i opened with your supper months ago. You requested me to be patient...
  2. Sticky: ============================ TV Model:...

    ============================
    TV Model: 55PFL7108H/12
    Previous Firmware:17.56

    Positive:
    +
    +
    +

    Negative:
  3. Sticky: Ina, the TV cannot find the update online. I'm...

    Ina,

    the TV cannot find the update online. I'm also unable to locate it on the Philips website.
    Are you sure that the firmware IS NOW LIVE as per your post here :...
  4. No PNM improvement yet. I've not noticed any...

    No PNM improvement yet. I've not noticed any multichannel sound micro cuts anymore. Need to test it on a longer term.

    Probably my last Philips product also.
    Just look at their latest 50PUK6809....
  5. Hi, Is there still anybody working on our...

    Hi,

    Is there still anybody working on our issues ?
    When is a new firmware to be issued ?

    thanks.

    eric
  6. Still having the SPDIF micro cuts (using sound...

    Still having the SPDIF micro cuts (using sound bar BOSE 1SR).
    Still having artifefacts with Natural Motion and fast moving images.
  7. Dear Jojo007, I already wrote to Ina stating...

    Dear Jojo007,

    I already wrote to Ina stating that Audio drops a still present. For me they are less frequent and shorter but the issue still persists.

    Ina, please take it into consideration......
  8. Ina, One week has passed since my latest post....

    Ina,

    One week has passed since my latest post. I still haven't received any reply. Same thing for the private message I sent several weeks ago.

    I think that Philips don't care about their...
  9. Hi Ina, good to ear that you are still there....

    Hi Ina,
    good to ear that you are still there.
    Please explain your engineers and marketing guys that your customers feel that Philips do not consider them properly.

    It seems totally justified...
  10. Dear Ina & Thomas, There are no answers to...

    Dear Ina & Thomas,

    There are no answers to your customers' posts since the 3rd of July, nearly 2 weeks ago.
    Could you update YOUR CUSTOMERS about the next firmware, its date and content.
    ...
  11. Dear INA, I understand you cannot provide your...

    Dear INA,

    I understand you cannot provide your personal feeling however Philips needs to understand that customer paying 1500 euros (TV + waranty extension contract) cannot be satisfied when :
    ...
  12. any reply from Philips (Ina)

    Dear Ina,

    could you reply to me please ?

    Also, be aware that I have other issues with that TV. I made videos about them and they are now pubic on Youtube.
    Should I share them here ?

    Thank...
  13. Follow up : i want full refund for my tv + compensation

    Dear Ina,

    I suppose you truelly beleive that your authorized technical people (resellers' staff ?) know their job but most of them don't.

    Trying not to be partial, please read my point below...
  14. Since the beginning I have the same issue....

    Since the beginning I have the same issue.
    sometimes, pressing the "option" button of my 55PFL7108H/12 equals "CHAN+".
    It has always been present and it is still present. One more thing to fix...
    ...
  15. Replies
    16
    Views
    2,036

    Guys, I tried to post my true opinion and rate...

    Guys,

    I tried to post my true opinion and rate my TV model on the Philips web site.

    Following all their post rules, I tried 4 times to honnestly say what is good and what is bad about this...
  16. I would like to, but SPDIF audio drops were so...

    I would like to, but SPDIF audio drops were so unacceptable with older firmwares that I cannot do anything else than waiting for Philips to FINALLY FIX THIS TV !! (55PFL7108H/12)
  17. ============================ TV Model:...

    ============================
    TV Model: 55PFL7108H/12
    Previous Firmware: 173.51

    Positive:
    + slightly better image on fast mouvements
    +
    +

    Negative:
  18. Hi Ina, Is the firmware live ? it is...

    Hi Ina,

    Is the firmware live ?
    it is impossible to find it on the support page of my TV model :...
  19. Same thing here with my 7108H12. Already reported...

    Same thing here with my 7108H12. Already reported for previous firmwares but no improvement since months and months.

    My first Palsma was a philips, everyone was amazed by it :).
    Now, looking at...
  20. I would not be 100% happy but 90%. The situation...

    I would not be 100% happy but 90%. The situation is much better for sure but being very precise I heard very tiny drops (half a second) once every 10 to 20 minutes.

    Perfect natural motion still...
  21. Ina, when is planned the next firmware ? Any...

    Ina,

    when is planned the next firmware ?
    Any chance to have the "SPDIF drops" and "Perfect Natural Motion" issues fixed ?

    Thx
  22. just read the third post here :...

    just read the third post here :
    http://www.supportforum.philips.com/en/announcement.php?f=177

    LOL
  23. TV Model: 55PFL7108 (running 173.50) Previous...

    TV Model: 55PFL7108 (running 173.50)
    Previous Firmware: 173.48

    Positive:
    +
    +
    +

    Negative:
    - Still very bad "Perfect Natural Motion" (should we call it "artificial buggy motion" ?)
  24. Hi, I got some similar issues with my...

    Hi,

    I got some similar issues with my 55PFL7108. I opened a support ticket with Philips FRANCE but they just never replied to me (just asking me to wait weeks and weeks). I also tried to deal with...
  25. Hi INA, Yes you are right, I'm talking about...

    Hi INA,

    Yes you are right, I'm talking about optical SPDIF.
    Any new firmware upcoming ?

    thx

    ecazin
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