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    Hi, APps within NetTV are provided by the...

    Hi,

    APps within NetTV are provided by the content Provider themselfs, in this Case, Google.
    But as written above, Google already decided not to support older Devices anymore.

    Thomas
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    Hey Morten, this clearly looks like Signal...

    Hey Morten,

    this clearly looks like Signal Issues, means Signal loss.
    How is the TV connected to the Router?

    Thomas
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    Hi, the Guide needs to be "paired" with the...

    Hi,

    the Guide needs to be "paired" with the TV.
    SO IP-EPG must be active on the TV, then use the "yellow" button on the Remote while you are in the IP-EPG on the TV.

    Thomas
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    Hi there, Youtube/Google recently changed...

    Hi there,

    Youtube/Google recently changed their Apps to a higher Version and cut off older Version/Devices from their Support. Means that for older Devices Youtube is not available anymore.
    ...
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    Hey Morten, thanks. At last i need to know...

    Hey Morten,

    thanks.
    At last i need to know for which TV Channels (Country, TV Provider) this goes.
    Is it every Channel or just specific ones?

    Thanks
    Thomas
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    Hi, you might want to share some more...

    Hi,

    you might want to share some more informations with us?
    Good to know would be, what TV you are using, which other Devices, what Smartphones, which OS, which SOftware n the TV ....

    Thomas
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    Hey, the EPG is paired with the App? (IP-EPG...

    Hey,

    the EPG is paired with the App?
    (IP-EPG is active, codes are shared)

    Thomas
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    Hey, not yet, sorry. Thomas

    Hey,

    not yet, sorry.

    Thomas
  9. Maintenance work on the 7. May

    Dear all,

    on the 7th of May between 3 and 11 am there is maintenance work on the SmartTV Portal.
    Means that the App Gallery is not available during that time.

    Best Regards
    Thomas
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    Hi Torbenbro, no need to do further tests, we...

    Hi Torbenbro,

    no need to do further tests, we are checking internally why there are no infos shown and how to get rid of that. I'll keep you posted.

    Thomas
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    Hi, as you did notice because you read all of...

    Hi,

    as you did notice because you read all of the Post, not just sentences you like/dislike.
    The Topic is not about Android TVs. 7809 does not have Android.

    So my sentence is of course not...
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    Hey, can you confirm you are using the .100...

    Hey,

    can you confirm you are using the .100 Software?
    What Kind of Connection do you use?
    DVB-C, DVB-T/T2 or DVB-S?

    What other Channels then TV2 show this Problem.

    At last, can you please...
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    Hi, which TV are you using. Regards Thomas

    Hi,

    which TV are you using.

    Regards
    Thomas
  14. Planned Maintenance - 30. April

    Dear all,

    on the 30. April (tomorrow) we will see 2 Maintenance Timeslots.
    We expect to see _all_ SmartTV-Service to be down on both Slots for ~10min. each Slot.

    I would suggest to not have...
  15. Hello michal, as you for sure did notice, we...

    Hello michal,

    as you for sure did notice, we dont deliver the App.
    Youtube does, so no, there is nothing we (as in philips) can do about it.
    Right now it is possible to just reinstall the TV,...
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    Hi, do you see the correct Data when you use...

    Hi,

    do you see the correct Data when you use the Broadcasters EPG?
    Change of EPG can be done in the Home Menu while selecting the EPG and pressing the Red Button. (Or in the Main menu)

    Regards...
  17. Hi, because of the new Youtube Version (which...

    Hi,

    because of the new Youtube Version (which was made by youtube themselfs), such features are not available anymore.

    Regards
    Thomas
  18. new App on SmartTV - TV2 Play (DK)

    Dear all,

    we would like to announce a new Video App in Denmark "TV2 Play".
    This App is available on Device from 6xx8-7xx9 (not including Android yet).

    Regards
    Thomas
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    [Update] it should work now. Thomas

    [Update]

    it should work now.

    Thomas
  20. Hi Leena, we are talking about the black...

    Hi Leena,

    we are talking about the black stick, so the real remote?
    Because this Topic is about the My Remote app for smartphones.

    Thomas
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    Hi, its really strange. Guys are looking if...

    Hi,

    its really strange. Guys are looking if "Malta" is for whatever reason not activated in the playstore, i'll keep you posted.

    Thomas
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    Hey, im in contact with our Devs, so far i...

    Hey,

    im in contact with our Devs, so far i cannot see why you get this Error Message, but we are still investigating about this.

    I will keep you posted.

    Thomas
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    Hi, the actual Youtube Version does not offer...

    Hi,

    the actual Youtube Version does not offer lots serveral Features, yes.
    We are waiting for Youtube to come up with a new Version.

    Thomas
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    Hi, which Android Version are you running?...

    Hi,

    which Android Version are you running?
    And in which country are you Living?

    Thomas
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    Hi, what is the Name of the App exactly? ...

    Hi,

    what is the Name of the App exactly?

    Thomas
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