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I got a response from philips ceo, they are going to tackle this problem now!

And after trying to connect my device is working, fantastic.
Thanks Frans!
Hopefully you install better procedures...

I just send a message to the ceo of philips
to get attention for the streamium problem.
I expect he will take actions to solve the issue asap.
Keep your fingers crossed ...

Thanks Oscar for this information, I wonder why it took so long
to communicate this.
Still it is very unprofessional not giving the plan and planning to solve this issue!

I just chatted with the service support but the issue is too technical for them
So it is a waiste of time to follow that procedure, as others in this forum already experienced
I got a phone number...

Still no internet radio connection with my sla5520.
I used to work with philips, at the PROFESSIONAL HEALTHCARE division.
If our support and service was as lousy as the support experienced with...

To my opinion Philips does not really understand what service support and client focus means.
This situation now lasts for more than 3 weeks, and no response from Philips about the cause and
the...

I have the same problem (no internet radio stations) on my SLA5520 for some weeks now.
This is really an annoying situation and Philips service is not acting in a client friendly way as you
all...