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    Sticky: Experience thread - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Well, we're still waiting for the new firmware update. Just as a reminder.

    Ps. I got yet another person convinced to not purchase a Philips...
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    Sticky: Experience thread Maybe something went wrong with your update?...

    Maybe something went wrong with your update? Alternatively, maybe the feature is working correctly only on some models? Did you install from USB or via internet? Do you have Passive or Active 3D? I...
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    Sticky: Experience thread Well, my main concern is the color banding, so I...

    Well, my main concern is the color banding, so I haven't paid that close of an attention to the HDNM's smaller changes, just confirming whether it's "good" or not in my usage case. And it hasn't...
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    Sticky: Experience thread To clarify: It's not a new bug. It's an old bug,...

    To clarify:
    It's not a new bug. It's an old bug, I'm just listing it as long as they don't actually fix it. Hence the word "still" in the description. If there's "(NEW)" in front of the bug, that...
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    Sticky: Experience thread @martytv: What do you want me to be more...

    @martytv:

    What do you want me to be more specific about, exactly?

    But here are few things that came to mind:
    1) The HDNM bug is not something that's "new" in 150.101, it's something that has...
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    Sticky: Experience thread ... Ok, so: TV Model: 42PFL6907T Previous...

    ... Ok, so:

    TV Model: 42PFL6907T
    Previous Firmware: 150.99

    Positive:
    + (NEW) Dual Play -feature - apparently now working (though input lag is still VERY high, making the feature still...
  7. Sticky: ============================ TV Model:...

    ============================
    TV Model: 42PFL6907T
    Previous Firmware: 150.99

    Positive:
    + (NEW) Dual Play -feature apparently now working again (though input lag is still VERY high, leaving the...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    I noticed that the 2013 models received an update(*), so I was kind of hoping that the 2012 models would get something, as well. But apparently...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Still waiting. How about you guys do something about the broken firmware, for a change?

    Ps. Convinced two more people to NOT purchase a Philips...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    I wonder what's the current situation with the firmware development?
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Sooo, what's the latest news? We're still waiting, you know?

    I wonder if anyone at Philips ever calculated how much it would cost to actually put...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Now you've moved us to the legacy group. Where's our firmware update? As it stands, you've left it in a broken state. There are non-working features,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Philips still hasn't released a new firmware to fix the broken features? That's odd. Well, they must be cooking something big behind the scenes,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Ok, so:
    I looked through the release notes. And I am saddened. When we take out the "fixes" that didn't actually "fix" the things they were supposed...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Late for my weekly update, had some major internet connection issues, didn't get around to making a post. I'll get back to the "update" analysis next...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Still no progress? It has already been five months since the last update. Which didn't even FIX anything, btw. Actually, for the next weekly update of...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    @Wallyİ:

    That is indeed the message that seems to be conveyed to us.

    "We already have your money, so you're not wanted here. Go away. Shoo!"
    ...
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    Sticky: Hi, Well, I *DID* contact customer service,...

    Hi,

    Well, I *DID* contact customer service, and they indeed took the report&requests and promised to forward them to the tech team. And now I've been waiting for the next release. But nothing is...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Here again for the weekly inquiry. So, what's the current status? What bugs are being worked on?
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Another week goes by. We're still waiting for the updates. What's the current status?
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    Dual Play still broken

    2012 HDTVs - Dual Play feature broken
    (own set: 42PFL6907T)

    Hey Philips, how about finally fixing the Dual Play feature?

    You broke it around the change from 150.95 to 150.97, and you still...
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    If anybody still has the option of returning the...

    If anybody still has the option of returning the set, then I would STRONGLY advice you do that!

    There are a bunch of us 2012 HDTV owners who relied on Philips fixing some of the bugs, but after...
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    Sticky: Oh, lucky you! Now there's a chance that it might...

    Oh, lucky you! Now there's a chance that it might actually get broken, so you can return it for repairs. If they can't fix it, they'll have to refund or offer an alternative product (unfortunately,...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Oh, look: another week without an update. Gee, who would have thought?

    And what do my weary eyes see? Oh, it's another question/query left...
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    Sticky: - Year 2012 Smart TVs still lacking support - ...

    - Year 2012 Smart TVs still lacking support -

    Hmm, I think I now understand the situation:

    Like Johann said: "The feedback is gathered and passed on, just like for any other model". But he...
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