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  1. Hi Tushar, This forum only deals with European...

    Hi Tushar,

    This forum only deals with European Philips TV models. This sounds like an issue you need to settle with the retailer that offered the extended warranty.

    Best,

    Kirstin
  2. Hi everybody, Please note this is a forum for...

    Hi everybody,

    Please note this is a forum for European Philips products only, therefore I'm closing this thread.

    Best,

    Kirstin
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    Sticky: This is a read-only forum

    Hi all,

    The purpose of this sub-forum is to inform users about maintenance periods that may cause interrupted service, or widespread disruptions of the server. Only moderators can post in this...
  4. Replies
    2
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    863

    Hi m_peter, You were previously banned under...

    Hi m_peter,

    You were previously banned under the username "peter_m" for violating the forum's Terms of Use multiple times, so I will close this thread and ban "m_peter" as well.

    gamelover,...
  5. Hi MilindSD, Your model number indicates that...

    Hi MilindSD,

    Your model number indicates that your TV was produced for India, and unfortunately this forum only handles products in Europe so we do not have any information about forthcoming...
  6. Hi Mirek, Glad to hear that you're in contact...

    Hi Mirek,

    Glad to hear that you're in contact with Mr. Mik, I hope you can come to a satisfactory solution.



    and I will direct them to get in touch with their local call center, who can...
  7. Hi Mirek, I've just heard back from Antonin...

    Hi Mirek,

    I've just heard back from Antonin Mik. For your case, he will be the most effective contact person for you, unfortunately we can not arrange for repairs, exchanges, etc, via the forum....
  8. Hi RichieB, It does sound like a bug, I've...

    Hi RichieB,

    It does sound like a bug, I've informed the developers and will update you if there's any news about this.

    Best,

    Kirstin
  9. Replies
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    1,789

    Hi all, The developers are working on a...

    Hi all,

    The developers are working on a solution for the picture quality issue, but I do not have a date for when it will be ready yet.

    Best,

    Kirstin
  10. Replies
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    Hi jhowlive and geankleber, I've received new...

    Hi jhowlive and geankleber,

    I've received new information from the development team, they have reproduced this issue and are working on a solution. For now, they suggested a workaround for the...
  11. Hi Mirek, Johann is off for a few days, so I...

    Hi Mirek,

    Johann is off for a few days, so I will follow up on your case. The electronic user manual seems to be missing, you can upload this to your TV following the instructions in this article...
  12. Hi denivan, Regarding not being able to change...

    Hi denivan,

    Regarding not being able to change the TV options while using Netflix, this is an issue that is already being investigated. I'll get back to you in case the development team needs...
  13. Replies
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    1,789

    Hi jhowlive, Welcome to the English Forum!...

    Hi jhowlive,

    Welcome to the English Forum! Sorry to hear that the Brazilian forum isn't providing the support you're expecting, and that you have issues with your TV, but thank you for providing...
  14. Replies
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    Hi Kamal Jaafar, Sorry to hear that you're...

    Hi Kamal Jaafar,

    Sorry to hear that you're having problems with your TV, it does indeed sound like a hardware issue and there's unfortunately not much support we can provide for you over the forum...
  15. Hi wefoxster, Sorry to hear that you're having...

    Hi wefoxster,

    Sorry to hear that you're having trouble with your TV, unfortunately if it's not responsive, it's best to call your local call center directly and they can advise you on the next...
  16. Replies
    2
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    460

    Hi havieman, Sorry to hear that you're having...

    Hi havieman,

    Sorry to hear that you're having problems with your TV, unfortunately this forum only supports European TV models. Also, the problem you're describing sounds like one that could be...
  17. Hi RichieB, Welcome to the forum! I've moved...

    Hi RichieB,

    Welcome to the forum! I've moved your post to a more relevant section. You mentioned you have the latest software from December 17th, just to confirm, it's 3.026?

    When you say that...
  18. Topic: Filmon App

    by Philips
    Replies
    1
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    578

    Hi grahamm28, Welcome to the forum and thanks...

    Hi grahamm28,

    Welcome to the forum and thanks for your request! I'll forward it to our Smart TV team; an announcement will be made in the Smart TV: New Apps sub-forum if it's released...
  19. Replies
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    1,834

    Due to inactivity, this thread is closed.

    Due to inactivity, this thread is closed.
  20. Replies
    5
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    1,645

    Due to inactivity, this thread is closed.

    Due to inactivity, this thread is closed.
  21. Replies
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    1,616

    Since no further support is needed for this...

    Since no further support is needed for this thread, I will close it.
  22. As no further support can be provided for this...

    As no further support can be provided for this thread, I will close it.
  23. Replies
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    556

    Hi Vishal, I see that another user has...

    Hi Vishal,

    I see that another user has answered your question in this post http://philips.to/1xoJrR9 and that there isn't currently any software updates available for your set. It may be best if...
  24. Hi PekCDZ, since you've indicated that your...

    Hi PekCDZ, since you've indicated that your problem is solved, I will close this thread.

    Best,

    Kirstin
  25. Replies
    5
    Views
    1,319

    As no further support for this thread can be...

    As no further support for this thread can be provided on the forum, I will close the thread.
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