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Type: Posts; User: Philips - Benedickte

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  1. Hi Davide. Welcome to the TV forum and thank...

    Hi Davide.

    Welcome to the TV forum and thank you for your enquirey.

    Yes, you are absolutely right. Your TV does not support the AC3 codecs for .avi files, only for .mkv files.

    Best regards,...
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    Hi Nightbodom. I can confirm that the...

    Hi Nightbodom.

    I can confirm that the resolution of 39PFL3008 is Full HD, 1920 x 1080p.

    Best regards,
    Benedickte
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    Hi. We do currently not support DTS on any of...

    Hi.

    We do currently not support DTS on any of our models.

    Best regards,
    Benedickte
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    Hi. We do currently not support DTS on any of...

    Hi.

    We do currently not support DTS on any of our models.

    Best regards,
    Benedickte
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    Hi Parastat. Could you please confirm what...

    Hi Parastat.

    Could you please confirm what software version that is installed on the tv?
    Have you tried the following:
    - Connected the DVD player to the same input as the recorder? If not, try...
  6. Hi Anton.Sarse. Could you please confirm to me...

    Hi Anton.Sarse.

    Could you please confirm to me the model number and the software version installed on your TV?

    Thanks

    Best regards,
    Benedickte
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    Hi Bjeununk. I would advise you to call up...

    Hi Bjeununk.

    I would advise you to call up your local customer service by starting here: http://www.support.philips.com/support/catalog_selector.jsp?COOKIE=off
    Choose your location and language...
  8. Hi Gerac. What exactly with the PTA508 are you...

    Hi Gerac.

    What exactly with the PTA508 are you not satisfied with?
    When it comes to he other 3D glases you mentioned the PTA507 or PTA517 is better spec wise, however the clarety of the 3D comes...
  9. Hi Nikolaos. When it comes to point 2 and 3,...

    Hi Nikolaos.


    When it comes to point 2 and 3, please make sure that the all the files are within the specs of the TV. This can be found under multimedia in the usermanual of both TV's.


    Best...
  10. Hi Alex This is normal beahvior, also pc tools...

    Hi Alex

    This is normal beahvior, also pc tools like VLC are designed to give as much as possible options to change image/audio and text.
    The tv is designed to give a great viewing expierience...
  11. Hi Skydreamerr. Sorry for late reply. Could...

    Hi Skydreamerr.

    Sorry for late reply. Could you please confirm to me what is the total bit rate on these pictures?
    If you're able to upload a couple of these picture on dropbox and send me a...
  12. Hi Xusso. For you r information, this forum is...

    Hi Xusso.

    For you r information, this forum is ment as a user -to- user forum and not a forum where Philips employees answer every single question.

    Could you please confirm the software...
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    Hi Nilovato. Please write in English as this...

    Hi Nilovato.

    Please write in English as this is an english forum.

    I would advise you to contact your local customer service. Please have full model number, serial number and Proof of purchase...
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    Hi KaanG. - Regarding to subtitle size, do you...

    Hi KaanG.

    - Regarding to subtitle size, do you experience this on only this one file or all files? Also did you try the file(s) you're experiencing this with, on another Philips TV? (example in...
  15. Hi Derp. Sorry for late reply. Please try to...

    Hi Derp.

    Sorry for late reply.
    Please try to take out the batteries of the remote control, then press every single button once for then putting the batteries back in again. This resets the remote...
  16. Hi Davy. sorry for late reply. Do you...

    Hi Davy.

    sorry for late reply. Do you experience any lipsync when you're using the internal speakers of the TV?

    Also make sure the "easylink" or "HDMI-CEC" is enabled.

    Best regards,...
  17. Hi Daniel. Did you get this solved? I would...

    Hi Daniel.

    Did you get this solved?
    I would advise to try another headset with the TV and see if that works.

    Best regards,
    Benedickte
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    Hi all of you. Please contact your local...

    Hi all of you.

    Please contact your local customer service regarding this. Make sure you have full model number, serial number and date of purchase on hand when calling them up.

    Please follow...
  19. Hi Dutchbarnie. Have you tried reinstalling...

    Hi Dutchbarnie.

    Have you tried reinstalling the TV/reset to factory settings?
    What is the software version installed on your TV?

    Best regards,
    Benedickte
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    Hi MCMLXXIII Your TV is unfortunately not MHL...

    Hi MCMLXXIII

    Your TV is unfortunately not MHL compliant.

    Benedickte
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    Hi KaanG. Can you please confirm he software...

    Hi KaanG.

    Can you please confirm he software version that is installed on your TV?

    When it comes to your list.
    - From what source are you experiencing the subtitles are too small?
    - sound on...
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    Hi Tony. Could you please confirm to me the...

    Hi Tony.

    Could you please confirm to me the model number of your TV nad what software version that is installed?

    Thanks,
    Benedickte
  23. Hi ARRR Could you pease confirm what software...

    Hi ARRR
    Could you pease confirm what software version that is installed on the TV?

    Best regards,
    Benedickte
  24. Sticky: Experience thread - FW vTPM71E_2.23 (2.23) - for 3xx6 and 4xx6 (2011 models)

    Hi all,

    FW v 2.23 is available now.

    Please share your experiences with this new SW version here in this topic. for technical feedback please post in the pollowing thread: http://bit.ly/10uWHlW...
  25. Sticky: Technical thread - FW vTPM71E_2.23 (2.23) - for 3xx6 and 4xx6 (2011 models)

    Hi all.


    This is for technical feedback only. For other discussions please post in following thread: http://bit.ly/16kcvfT .

    IMPORTANT: There is a new improvement made in the new software...
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