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Hi Kwinnie,

According to Philips, there's some board issue with my head unit, so in the end they sent me a new set .

The subwoofer replacement still didn't solved my issue. Support here is very hard to get. How can i get Philips attention to help me solved this matter???? Been calling them again and again, saying...

Just to update, Philips technician confirmed that i have a dead subwoofer. Im still awaiting for the replacement part. Will update you all guys soon.

Hi Kwinnie! thanks for the reply. by the way, the sound-bar wasn't used that long cause i can only turn it on after i come back home from work so total usage is very little. maybe point 2 & 3 are...

I recently purchased the sound bar but after 10 days the sub woofer is not working(no sound). Firmware is updated to the latest version. I've been sending emails to Philips but i haven't gotten any...

This was so helpful..thanks