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Type: Posts; User: Philips - Marco

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  1. Replies
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    2,587

    Hi Slobadaca, The "Philips server not found"...

    Hi Slobadaca,

    The "Philips server not found" error is displayed by the TV because it cannot reach the Net TV portal. This is most likely caused by a firewall setting in your router (or Modem)....
  2. Replies
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    2,587

    Hi Slobadaca, Could you please make sure your...

    Hi Slobadaca,

    Could you please make sure your TV is updated to the latest firmware, you can check and download it here...
  3. Hi All, I would like to inform you all that,...

    Hi All,

    I would like to inform you all that, at present, we do not support external subtitles via DLNA on any TV before the 5507 model (TV supports embedded XSUB DivX subtitles)

    When watching a...
  4. Hi Ayhan, Could you confirm you have the...

    Hi Ayhan,

    Could you confirm you have the latest firmware available installed on your television?

    You can find the firmware for your 46PFL5507K TV and further details here

    Regards,
    Marco
  5. Hi Anka, Can I please have the name and...

    Hi Anka,

    Can I please have the name and details ( like TV, Digital, Cable) of the specific channel with the teletext issue?

    In the meantime I would recommend to reinstall the channels and to...
  6. Replies
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    661

    Hi ReUniTy, You can find the supported...

    Hi ReUniTy,

    You can find the supported audio/video files in the attached image.1594

    For further details please check the instruction manual for your 42pfl4307h/12 TV on the pages 62-63 here
    ...
  7. Hi Swicam, I would recommend that you update...

    Hi Swicam,

    I would recommend that you update the firmware to the latest available version.

    Please also check if the hard disk meets the minimum requirements for usb hard disk: USB 2.0...
  8. Hi Kpajooh, Unfortunately it's not possible...

    Hi Kpajooh,

    Unfortunately it's not possible to create different profiles with the settings, however I will forward your request to the development team for consideration in future models.
    ...
  9. Hi Nahum, Sorry for the inconvenience, at the...

    Hi Nahum,

    Sorry for the inconvenience, at the moment only Latin-1 and Western European (ISO-8859-1) subtitle character sets are supported.

    I will forward your request to the development team,...
  10. Hi Luis, Since WifiMediaConnect is no longer...

    Hi Luis,

    Since WifiMediaConnect is no longer supported on Windows 8, I would recommend you to try a different media server, there are several free software available and you can also use Windows...
  11. Hi Luissa01, Have you already tried to run...

    Hi Luissa01,

    Have you already tried to run WifiMediaConnect in compatibility mode for Windows 7?

    Regards,
    Marco
  12. Hi Lars, Unfortunately It is not possible to...

    Hi Lars,

    Unfortunately It is not possible to disable the popup in Wifi Media Connect.
    I would recommend you to use a different DLNA server like Twonky or Windows Media Player.

    Regards,
    Marco
  13. Hi Rystadenergy, Could you please confirm me...

    Hi Rystadenergy,

    Could you please confirm me the model number of your television?

    I would recommend the following:

    -Please make sure the firmware is updated to the latest version
    -Try to...
  14. Hi Groo, Could you please confirm if you're...

    Hi Groo,

    Could you please confirm if you're having this issue only with certain channels and if you're using an external tuner?

    In the meantime, please update your television to the latest...
  15. Hi CSD, Sorry to hear about the issues you're...

    Hi CSD,

    Sorry to hear about the issues you're currently having, I would recommend you to check if your PC is detecting your TV as a DLNA device, you should be able to change the settings in your...
  16. Hi Shambolic, I've just sent you a PM. ...

    Hi Shambolic,

    I've just sent you a PM.

    Regards,
    Marco
  17. Replies
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    3,292

    Hi Boa, Welcome to the TV forum, Could you...

    Hi Boa,

    Welcome to the TV forum,

    Could you please try the following:

    -Check if your PC is detecting your TV as a DLNA device
    -Disable the firewall
    -Try the manual settings on the TV, and...
  18. Replies
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    1,981

    Hi Radoslaw152, Your TV supports the use of...

    Hi Radoslaw152,

    Your TV supports the use of external subtitles with file name extension srt, sub and sami when you watch movies from a USB memory device, however only Latin-1 and Western European...
  19. Replies
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    3,581

    Hi Edzenis, Welcome to the TV forum. Could...

    Hi Edzenis,

    Welcome to the TV forum.

    Could you please confirm that your PC is detecting your TV as a DLNA device?
    You should be able to change the settings in your server.
    Please also try to...
  20. Hi Lars, Could you please check if your laptop...

    Hi Lars,

    Could you please check if your laptop meets the minimum or recommended requirements?

    Minimum PC requirements
    Intel Core 2 Duo 1.8GHz
    512Mb RAM
    200Mb free hard disk space
    Wi-Fi...
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    714

    Hi Jeroen, Can you please confirm that your...

    Hi Jeroen,

    Can you please confirm that your PC is detecting your TV as a DLNA device?
    It should be possible only after changing the settings in the server.

    Regards,
    Marco
  22. Replies
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    937

    Hi Rodin10, After the channels have been...

    Hi Rodin10,

    After the channels have been installed, you can organise the channel list by following:

    1. While you watch TV, press LIST. The channel list is displayed.
    2. Select the channel to...
  23. [QUOTE=crocowood;45706] Hi Crocowood, I...

    Hi Crocowood,

    I would recommend you to refer and download any firmware update exclusively from the Philips Website.

    You can find the page for your TV here where you can download the file and...
  24. Replies
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    2,253

    Hi Martijn71 and 206hdi, Welcome to the Philips...

    Hi Martijn71 and 206hdi,
    Welcome to the Philips TV Forum,

    Thanks for bringing this to our attention.
    I would just like to inform you that the issue is being looked into and we're working on a...
  25. Hi Anony-mouse, Unfortunately if the video is...

    Hi Anony-mouse,

    Unfortunately if the video is out of sync, it is not possible to adjust the delay through the television.
    I will address your request to the software development team and this...
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