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Type: Posts; User: michellelan

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    Thanks for your answer, Tereza. I didn't know...

    Thanks for your answer, Tereza. I didn't know about the policy, thanks for clearing that up. I've already gotten my unit back after the third service time and I still have the same issues. I'm on...
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    Had it serviced again, this time they only...

    Had it serviced again, this time they only updated the software. The problem is still not fixed, so I went back to the online chat to ask for a new unit.

    They said I have to get it serviced again...
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    I sent it to the service center to get it fixed...

    I sent it to the service center to get it fixed and they replaced the transmitter on the powerboard (I'm not technical, so I don't even know what that means). The problem's not fixed, my system still...
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    I've been in touch with the Dutch Philips webchat...

    I've been in touch with the Dutch Philips webchat service 2 weeks ago (I'm from Holland) and they told me to try a different USB device. I've been trying different USB sticks and experimented with...
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    DCM3020/12 - unintentional shut down

    I only recently started using my micro set that I bought a month ago and I discovered a problem with it.

    When I play music via USB the micro set automatically shuts down (to stand-by mode) after...
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