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Hi Dugeboi,

Have a look here: http://www.flexidock.philips.com/enGB/product.html

Watch the second video as they show how to adjust the docking system, there really shouldn't be any problems.
...

Hi Lunan,

As far as I know, there isn't any.

Cheers,
WW

Hi BBoley,

Could you please tell us your model number? And what do you mean by 'make a playlist'? Do you already have the songs on your device and just want to make playlists out of them without...

Hi Marjanne,

That sounds very weird! Have you tried repairing it via Songbird once again? Hopefully that helps! Remember that the content will be deleted though.

Let us know if it helped,...

Hi David,

What's the model number of your device?

Hey Flashin473,

Have you tried reparing it via Songbird? It will indeed delete the content, but only the files you have transferred on it and it definitely won't ruin it; it might actually help so...

Hi Shara,

Do you think you couldrecord the noise so that we would know what you're talking about?

Cheers,
WW

If I were you I would have it serviced again and replaced with a new unit, as this is not a normal feature of the device.

Wishing you luck!
WW

Hi Xian 78,

Take it to an authorised service, they will know what to do ;)

Hi Philips 13,

Welcome to the forum :)

Have you tried reparing the device with Philips Songbird?...

Hi Brunnies,

We'll try to help you but you need to give us your model number first :)

Thanks,
WW

Hey there Shelly!

There's no fix I'm aware of I'm afraid. There shouldn't be any problems with getting a refund/ replacement: just call the Philips Call Centre/ Customer Support or whatever they...

Hi Rookster,

It's definitely not a normal feature of the player! Have you tried repairing it with Philips Songbird? ...

Hi Sawchuck,

Is your MP3 player not on warranty then? If it is, I'd send it back to be repaired.

Cheers,
WW

In that case, only servicing I'm afraid..

Good luck!
WW

Yup, depending where you live, contact your local customer support centre and they will inform you where from to buy it.
Hope this helps,

Cheers,
WW

Hi c_chap2!

Welcome to the forum!
You've not given us your model number, but have you tried doing the following? This may help;...

Hi Chaos locust!

Did you get an installation CD with your mp3? If not, you can download and install the drivers from here:...

Hi lemvigh,

I've checked that when the speaker is in Demo mode, it automatically switches itself to the MP3-link input, maybe you can try that out?

To enable or disable demonstration mode:
...

Hi Alanporter,

Firstly, you didn't write your model number, secondly-it normally signifies that the battery is charging.

Cheers,
WW

Ooops! Unfortunately all contents is always removed when using the repair function...they've even mentioned this in red on the website...
I don't know any software that could help recover it, sorry...

It depends on which country you live in. For the UK you can find all the info here...

Hello Eva!

Welcome to the forum :)

Have you tried doing the following steps?...

Hey Ccomert,

Since you just bought it, I understand it must still be on warranty, I'd give ti back/ exchange it for a properly working one.
As a last resort, you might try using the diagnostic...

Hey trckrhntr,

Thanks for your effort! Now, since you know the model number, try repairing it with Songbird for the right model. If it doesn't help, I'd suggest servicing it...

Good luck,
WW