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I got a reply from Philips.

"The firmware update for the Philips BDP3000/05 is performed either by internet connection to the player or by USB, the firmware of this product cannot be updated from...

Ok thanks kwinnie :)

I'll try it out

Hi Kwinnie,

Thanks for your help, I have some questions :



Who is we ? are you a Philips staff member?
What do you mean by downgrading? I am trying to upgrade to the latest firmware.

I have tried the USB stick that Philips sent me including the exact software to go from my current firmware to the latest firmware.

But it still didn't recognise a valid firmware update being on...

@jaam83

I have just received a letter containing a USB stick from Philips. It should contain the correct firmware update to upgrade my device, which is on an old firmware, to the latest.

I will...

Yeh I think I will just use the USB stick which Philips send which will definitely contain the correct file.

They are requesting which firmware I am upgrading from. So it could be that the...

Yes I did that. As I said, I followed the instructions exactly.

I am a developer so I can quite safely understand the process of extracting files...

However, following my discussions with...

Yep those are the exact steps I followed to get this issue.

I have now emailed Philips and they are responding via email. They are going to try to send the file to me on a USB stick.

I'll keep this up to date with how it progresses

We are having the same problem with the firmware upgrade software not being recognised on the USB stick.

We can watch some discs but some ( Game of Thrones ) wont play. We cant upgrade as the...

We have had exactly the same problem, after trying to play the Game of Thrones Blurays.

We cant update our firmware as when we download it to USB drive it says it doesn't find the software on the...