Search:

Type: Posts; User: Philips - Rafal

Page 1 of 20 1 2 3 4

Search: Search took 0.06 seconds.

  1. Hello Sandraf and Ilfrance, This is a known...

    Hello Sandraf and Ilfrance,

    This is a known issue that has been rectified in the latest software upgrade.

    Can you please provide serial numbers of your devices? We need to establish your...
  2. Replies
    16
    Views
    3,286

    Hello Danny, Thank you for your post. ...

    Hello Danny,

    Thank you for your post.

    Please power it off for a little longer, like 30 mins and reconnect. If this doesn't help then it probably need servicing.

    Kind regards,
    Philips...
  3. Hello ernestino, Thank you for your post. ...

    Hello ernestino,

    Thank you for your post.

    Has factory reset been done? How old is your system and how long ago did you start experiencing the issue?

    Kind regards,
    Philips Moderation Team
  4. Sticky: Hello sztalmirek, Thank you for your post. ...

    Hello sztalmirek,

    Thank you for your post.

    Can you give us some more information about your issue i.e. model number, firmware version, smartphone used and operating system version.

    Kind...
  5. Hello Sandraf and Ilfrance, Thank you for your...

    Hello Sandraf and Ilfrance,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips...
  6. Hello Jeremy, Please provide the following...

    Hello Jeremy,

    Please provide the following information:

    - software version of BDP9700,
    - brand and model of TV,
    - in case it is a Philips TV then provide the software version,
    - how are all...
  7. Hello Bob, Have you actually tried applying...

    Hello Bob,

    Have you actually tried applying factory reset?

    Kind regards,
    Philips Moderation Team
  8. Hello, Support ticket has been registered for...

    Hello,

    Support ticket has been registered for this issue. I will update this post as soon as more information becomes available.

    Kind regards,
    Philips Moderation Team
  9. Replies
    13
    Views
    1,405

    Hello Martin, You have the latest firmware in...

    Hello Martin,

    You have the latest firmware in your soundbar then.

    I suggest that you contact Netflix support for further assistance.

    Kind regards,
    Philips Moderation Team
  10. Replies
    2
    Views
    77

    Hello Barnowl, Thank you for your post. ...

    Hello Barnowl,

    Thank you for your post.

    Does your iPhone 5 have the latest iOS?

    You might want to forget DTM3170 in your phone, reboot the phone and then try pairing again.

    Kind regards,...
  11. Hello nicolabish, Thank you for your post. ...

    Hello nicolabish,

    Thank you for your post.

    CEM3000 only supports USB devices with MSC format.

    This is how to check if your USB is compliant:
    ...
  12. Replies
    7
    Views
    157

    Hello Dzjim and Marnick, In this situation I...

    Hello Dzjim and Marnick,

    In this situation I would suggest to take your speakers back to the dealer as this may be out-of-the-box factory defect.

    Kind regards,
    Philips Moderation Team
  13. Hello, Support ticket has been registered for...

    Hello,

    Support ticket has been registered for this issue. I'm awaiting solution. I will let you know once more information becomes available.

    Kind regards,
    Philips Moderation Team
  14. Dear geezer48, As SA2323/37 is a 2007 product,...

    Dear geezer48,

    As SA2323/37 is a 2007 product, no further technical support is offered, I'm afraid.

    Please accept my sincere apologies.

    Kind regards,
    Philips Moderation Team
  15. Dear Kah, I understand your frustration with...

    Dear Kah,

    I understand your frustration with the situation. It is indeed very unfortunate that your warranty has just expired but because of that there's not much we can do.

    What I can suggest...
  16. Replies
    4
    Views
    123

    Hello Marek, That's correct. Please upload all...

    Hello Marek,

    That's correct. Please upload all 4 files into the root of USB storage device. Then create UPG folder and leave it empty.

    I hope that helps.

    Kind regards,
    Philips Moderation...
  17. Replies
    3
    Views
    376

    Dear Barney77, I regret to inform that AD7000W...

    Dear Barney77,

    I regret to inform that AD7000W connectivity fix firmware is no longer available.

    You should contact your local Philips Service Centre.

    I apologise for the inconvenience...
  18. Hello charlesv, Thank you for your post. ...

    Hello charlesv,

    Thank you for your post.

    Please try upgrading your firmware to version 40 from an USB storage device. You can download it from the link below:
    ...
  19. Replies
    7
    Views
    157

    Hello Dzjim, Thank you for your post. ...

    Hello Dzjim,

    Thank you for your post.

    Please check if there is an electromagnetic interference from other electronic devices in the house.

    Kind regards,
    Philips Moderation Team
  20. Replies
    3
    Views
    208

    Hello Raoul, Thank you for your post. ...

    Hello Raoul,

    Thank you for your post.

    Please bear with me while I'm checking the issue with the technical team.

    I will get back to you soon.

    Kind regards,
    Philips Moderation Team
  21. Hello dubucquoi, Thank you for your post. ...

    Hello dubucquoi,

    Thank you for your post.

    Please pm me the following:

    1. Wired Mac address.
    2. My Philips login and password.
    3. Registration ID.
  22. Replies
    6
    Views
    896

    Hello shishir, Thank you for your post. ...

    Hello shishir,

    Thank you for your post.

    BDP8000 should have no problems with playing back this disc.

    Please upgrade your firmware to version 1.63. You can download it together with...
  23. Hello, Please refer to the picture below: ...

    Hello,

    Please refer to the picture below:

    2952

    Kind regards,
    Philips Moderation Team
  24. Hello Olaf, Thank you for your post. I'm...

    Hello Olaf,

    Thank you for your post.

    I'm afraid this is not possible. However, AW1000 and AW2000 both support Spotify with Premium account.

    Kind regards,
    Philips Moderation Team
  25. Hello Jeremy, Can you upload a photo of your...

    Hello Jeremy,

    Can you upload a photo of your purple screen please? I suppose you use the latest firmware version?

    Also, what is your TV model number please?

    Kind regards,
    Philips Moderation...
Results 1 to 25 of 500
Page 1 of 20 1 2 3 4