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  1. Hi Droopy, Welcome to the TV forum. PMR...

    Hi Droopy,

    Welcome to the TV forum.

    PMR (Perfect Motion Rate) and and PNM (Perfect Natural Motion) are not the same thing, which I think may be what is confusing here. PMR is an accumulation of...
  2. Hi Milan, Have you tried using a different USB...

    Hi Milan,

    Have you tried using a different USB storage device, such as a USB pen drive?

    Also ensure the HDD does not require more than 500mA of power if it does not have it's own external power...
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    Hi alanmcbumble, This may be an obvious...

    Hi alanmcbumble,

    This may be an obvious question, but have you enabled the pointer function in the TV menu? You did not mention this specifically.

    Press OPTIONS > [Remote Control Navigation] >...
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    Hi Yves. Welcome to the TV forum. It is not...

    Hi Yves.

    Welcome to the TV forum.

    It is not possible to disable the Wifi connection per se.

    What we can advise is (opf possible) to create a password enabled WiFi Hotspot on a smart device...
  5. Hi Wilson. The latest software version...

    Hi Wilson.

    The latest software version currently downloadable from our support site is version 2.100.

    Could you please double check the software version on your TV like this:

    - Go to TV...
  6. Hi Bruno. Welcome to the TV forum. Your TV...

    Hi Bruno.

    Welcome to the TV forum.

    Your TV does not support external subtitles via DLNA, but only via USB playback. For subtitles via DLNA they need to be hardcoded in the container to be...
  7. Hi Dennis2014. Could you please confirm the...

    Hi Dennis2014.

    Could you please confirm the current software version installed on your TV?

    Also, please elaborate on what type of issues you are having with the smartcard.

    Best regards,
    Ina
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    Hi pangzter, In this case, please contact your...

    Hi pangzter,

    In this case, please contact your local customer service team:

    http://www.support.philips.com/support/catalog_selector.jsp?
    Select your country and preferred language, then...
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    Hi Franco3, If the issue is not solved by a...

    Hi Franco3,

    If the issue is not solved by a factory reset, please contact customer service:

    http://www.support.philips.com/support/catalog_selector.jsp?
    Select your country and preferred...
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    Hi bud1658, Please ensure your TV software is...

    Hi bud1658,

    Please ensure your TV software is up to date:

    http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?slg=en&scy=pl&ctn=32PHH4319/88

    Please also ensure that you give the TV enough...
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    Hi Sinashad. The Twonky key offer is only...

    Hi Sinashad.

    The Twonky key offer is only available for our 2012 TV models. Your TV is from 2013 and is therefore not eligible for this offer.

    There are however several alternatives to Twonky...
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    Hi illazio. Unfortunately your product is not...

    Hi illazio.

    Unfortunately your product is not supported on the forum.

    Please contact your dealer regarding spare parts or alternatively your local customer service team for further assistance:...
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    Hi Mirar, To use the wake up function of the...

    Hi Mirar,

    To use the wake up function of the TV, you need to ensure that EasyLink (HDMI-CEC) is enabled on the TV as well as the Yamaha receiver.

    Since it is the receiver that is connected to...
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    Hi thaggren. Could you have a look at which...

    Hi thaggren.

    Could you have a look at which channels it is that do not display a channel logo/guide info and let me know, please?

    Thanks!
    Ina
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    Hi robystro, For our 2014 models this feature...

    Hi robystro,

    For our 2014 models this feature is implemented in the country function of the TV.

    Please ensure your TV is installed as country Italy for this feature to be activated.

    If the...
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    Hi, The issue with Ambilight settings not...

    Hi,

    The issue with Ambilight settings not being remember or reverting to default is a known issue and a solution will be provided in future software.

    Issues with 3D are currently not known, but...
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    Hi vfvit, Welcome to the TV forum. Please...

    Hi vfvit,

    Welcome to the TV forum.

    Please update your TV to the latest software version 2.100 as previous firmware includes a solution for this issue:

    http://philips.to/1qNhz4R

    After the...
  18. Hi Lemon2000, Welcome to the TV forum. The...

    Hi Lemon2000,

    Welcome to the TV forum.

    The media server would be your PC if you are using the Play To (push) function. The TV is the Media Renderer.

    Please check that Digital Media...
  19. Hi Maggie. A flashing LED sequence usually...

    Hi Maggie.

    A flashing LED sequence usually indicates a hardware failure. The specifics of which is determined by an authorised service technician.

    Please contact your local customer service...
  20. Hi Thomas. Interesting observation. Could...

    Hi Thomas.

    Interesting observation.

    Could you please let me know who your channel provider is, what broadcast type is used (DVB-C, DVB-T) and your country location?

    Thank you!
    Ina
  21. Hi cata10, Welcome to the TV forum. Do you...

    Hi cata10,

    Welcome to the TV forum.

    Do you use the TV Game Mode? If not, please enable it in the menu here:

    HOME > [Setup] > [TV settings] > [Picture] > [Advanced] > [Game]

    Best regards,...
  22. Thank you all for your feedback! The new FW...

    Thank you all for your feedback!

    The new FW has been uploaded. This thread is now closed.
    For feedback on the new FW please use the following threads:

    Experience thread:...
  23. Thank you all for your feedback! The new FW...

    Thank you all for your feedback!

    The new FW has been uploaded. This thread is now closed.
    For feedback on the new FW please use the following threads:

    Experience thread:...
  24. Sticky: Experience thread - FW v9.24.5 - for 8xx9 Series - 2014

    Hi,

    For technical feedback (pos. and neg. points) please post here:
    http://philips.to/1pOH4gG

    This thread is more for details and discussions.

    This FW is applicable to following EU...
  25. Sticky: Technical feedback - FW v9.24.5 - 8xx9 Series - 2014

    Hi all.

    For details please see here:
    http://philips.to/1xI63fW

    This thread is for technical feedback only. For other discussions please post in the related discussion thread. "Off topic"...
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