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got a reply from philips at last to say the problem was at philips end and they are working on it hope it wont be to long or we will be back emailing you

hi daffodil anothe chat with carrie no help at all said it must be my unit at fault as no one else complained i said have a look on the chat forum she said to return the unit if its still on waranty...

how did you get on i am fed up with philips now it can not be a faulty unit as others have same problem when i was on chat with duncan he said the prob was a tec problem at philips and they wer...

hi another waste time on chat with a philips help this one was called carrie if you get her its a waste of 20 mins she recons no one else has complained and the fault must be with my out of waranty...