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I think Philips/JuAn was trying to say that they are at the stage 3. where they have left it over to the software technicians to look at it. If they actually have started on it or not is another...

Cant agree much more than what has been said over all these pages. It's ridicoulus how bad the Philips support on this forum is. Barely any responses and the ones we get are on the level "Have you...