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Hi Marc,

The key indicates that a channel is encrypted (then you need a CAM+smartcard to view that channel).
In this case your provider (Ziggo?) sends Nederland1HD without encryption, this allows...

The textbox I get on my 32PFL6007H/12 says: "Remove all inserted USB memory devices. Disconnect the mains power cable. Reconnect after one minut."
Maybe the text is different in other languages (I...

Your 6007 already has a dual core processor (like the 2013 models will have).

Hi,

This can happen when the picture format is set to "unscaled".
Check the setting (when in the app, as the setting is different from TV settings) and set to "Auto fill".

Hello Phil,

You can only record using the internal DVB-C/T tuner.
So you can not record a signal from the HDMI input.

Best regards,
Leen

Hi Ben,

If you use an external source, you can try switching to the Game/Computer mode.
This by-passes most of the picture processing in order to reduce latency.
Some users on the German forum...

Hi Chrisham,

Last month my 32PFL7606 (2011 model, TV550-platform) was "upgraded" to a 32PFL6007 (2012 model, Fusion-platform). I can confirm that the picture quality w.r.t. movements for the...

I believe this is a different kind of judder, it seems the picture processing gets into some kind of oscillation mode and a "double picture" is displayed.
HDNM can only partly conceal it, you can...

I can confirm this problem on my 32PFL6007.
The picture judders and stutters on and off.
At times tickertapes are unreadable due to "double" picture, as if you're watching 3D without glasses

Update after testing FW14.101 for 3 weeks in bold (note: most issues are not reproducable but occur at random):

#1 "Resume playback" causes player to hang: picture freeze, sound hangs in a loop of...

In addition to what Racker has written, some things you can try:

- Check that the Smartcard and CAM are properly inserted
- Do a cold restart:
1) Switch to Stand-by mode and wait a few...

Hello Knarie,

The issue of Ambilight "switching on when it shouldn't" and "not switching off when it should" is well known.
I have been reporting this problem for my 2011 model (32PFL7606H/12)...

Update after testing FW14.101 for 2 weeks in bold (note: most issues are not reproducable but occur at random):

#1 "Resume playback" causes player to hang: picture freeze, sound hangs in a loop...

After evaluating FW14.101 for 1 week I can report following issues, some new and some old ones (note: most issues are not reproducable but occur at random):

#1 "Resume playback" causes player to...

New bugs:

#1 "Resume playback" causes player to hang: picture freeze, sound hangs in a loop of about 1 second.
This bug is reproducable.
#2 Several "channel update available" messages per day....

After evaluating FW14.99 for 6 weeks I can report following issues, some new and some old ones (note: most issues are not reproducable but occur at random):
#1 No sound after closing CSM
#2 When...

Hi Mark,

Have you tried to set the picture format to "unscaled"?

regards,
Leen

Hi JuAn,

In addition to my earlier post:

First impression was positive. The only annoying thing was that at every first time I accesed the EPG after the TV had been in stand-by, I had to accept...

3rd Update in bold:

#1 Ambilight continues to work after switching to stand-by. Ranging from 10 seconds to hours/continuously. (Since FW14.97)
#2 After pressing FREV, timeshift player crashes
...

Hi,

First impression is positive:
EPG loads faster (though still slower in the evening hours)
Faster response on commands esp scolling left/right and up/down.

@Alex, Had similar problems in...

Hi Zlate,

I guess the "squares" are macroblocks.
These can appear when the datastream has to many errors or interruptions.
What kind of USB device do you use? Did you check that the transfer...

Same issue here.

2nd Update in bold:

#1 Ambilight continues to work after switching to stand-by. Ranging from 10 seconds to hours/continuously. (Since FW14.97)
#2 After pressing FREV, timeshift player crashes
...

Hi,

As a work-around you may try to re-install the channels but select a country for which the IP_EPG is supported (e.g. Ireland).

Best regards,
Leen

PS You probably need to manually...

Hi,

Enable recording with DVB-EPG:
Yes please, then we do not need to use the slow, unaccesible and incomplete IP-EPG.

Disable encrypting:
This will not happen, to my knowledge encryption is...