BDP7500 MKII not detecting network cable

[Marshall]

Hello My Blu Ray DVD Player BDP7500 MKII is not detecting the network by cable. I changed a lot of cables but the same message of network not found appear any bright ideas. Thanks

[Toengel]

Hi,

can you try to connect a notebook to the same cable and see, if this works?

Toengel@Alex

[Marshall]

already tried that and it works it seems that the player is not detecting the cable.Thanks for your quick response

[Toengel]

Hi,

does the LAN port on the back have LEDs? If yes, do they react in some way?

Toengel@Alex

[Marshall]

Yes the Lan Port (Switch) has lights.
When I connect the DVD no light comes on tried changing a lot of cables same problem. Other devices like LG Smart Tv is working fine from the same switch.
Your help is much appreciated thanks.

[Toengel]

Hi,

when you connect the LAN cable to the LAN port an no LAN-port-LED goes on, then I think your LAN port is broken.

Toengel@Alex