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  1. 01-10-2013, 11:14 PM #1
    jphenrick
    jphenrick is offline
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    mci900/12 update failed......

    purchased 2nd mci900/12

    requested software update which was succesfull

    then requested another which failed after download

    now unit constantky reboots with recovering then recovering ecd
    then manifest failed!!!!

    how do i stop this and factory reset the unit???

    ethernet is connected

    please help!

    thanks

    JH
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  2. 01-11-2013, 06:55 AM #2
    Philips - QK
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    Dear jphenrick,

    We have noted of your query here and we are now checking on this. We shall let you know once we have more concrete information.

    Kind regards,
    Philips Moderation Team
    Forum Mod
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  3. 01-11-2013, 12:30 PM #3
    jphenrick
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    hi many thanks

    i also have a cd stuck in the unit so need to know how to get the software update to work asap

    the unit had the base software and the next one upgraded ok

    so its the 2nd one thats giving the fault

    is there a sequence of keys to cause a factory reset or is the software corrupt on philips servers

    thanks

    JH
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