01-18-2013, 10:46 PM #1
- Join Date
- Jan 2013
- Boulder USA
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Completing Monitor Registration never completes
I just bought two In.sight cameras and installed the app on an IPhone 5. In Setup, the app gets stuck at "Completing Monitor registration" and never recovers. Everything up to this point worked fine (Created an account, did the 2-D barcode to get the green blinking light, etc).
I am at work and I know there is a fire wall, so I'm wondering if that could be keeping the registration from occuring correctly. Both my IPhone and the monitor are on the same internal network. Is there a particular communication port that the monitor might be trying to use to get out of the building that might be blocked by our firewall. If so, what is the port it uses?
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